Press Release
Zingly launches a bold AI-driven future of customer experience for a world beyond 1-800 calls and chatbots
–News Direct–
Ex-Avaya, Five9, Glia, and Talkdesk industry leaders join forces to revolutionize customer experience (CX) with the launch of Zingly, a Collaborative Customer Experience (CCX) Platform. The patented customer-facing technology combines GenAI, digital interactions, and telephony, providing infinite scale to enterprises, and hyper personalization to consumers, resulting in revenue acceleration and lasting customer relationships.
With this launch, Zingly is today announcing it has raised a $10m seed funding round from Dell Technologies Capital, WestWave Capital, Scribble Ventures, Formus Capital, Geekdom Fund, Array Ventures, Firebolt Ventures, Burst Capital, and from leaders in the CX industry.
Today, customers are still primarily required to call 800 numbers and punch numbers into an interactive voice response (IVR) whenever they need to communicate with businesses. For customers, phone calls are an outdated and frustrating experience, and for businesses, theyre an expensive and unscalable method of communication. Meanwhile, businesses are seeing 10x traffic on their website and apps while experiencing declining call center traffic.
Technology advancements in CX have typically focused on operational savings driven by cloud migration and agent support tools, but have often neglected the end customer. Zingly rectifies this imbalance by providing customers with Zingly-Roomsa patented, always-on space where customers can instantly connect and collaborate with businesses, eliminating the need for calls.

This is driven by the companys Generative AI product technologies, including Relationship-AI and Zingly-Buddy. Zingly focuses on eliminating friction and accelerating engagement use cases like customer acquisition, onboarding, customer service and success, and many more. This is done through a modern no-code-low-code platform that integrates into any tech stack (CRM, existing contact center technologies, customer support systems, and core operations) and intelligently combines cutting-edge Generative AI, humans, and data. The end result is an innovative collaborative space that can scale to support service and sales operations for businesses of all sizes, while providing hyper-personalization for customers.

Founded in 2021 by Gaurav Passi, a former executive at Avaya and Five9, Zingly was born out of a recognition that traditional contact center solutions were becoming obsolete. With global inflationary pressures driving up the cost per call and limiting scalability due to the finite number of agents, the need for industry disruption was clear. Passi teamed up with seasoned CX, CRM, and CCaaS leaders from Five9, Talkdesk, and Glia to launch Zingly.
Traditional contact center solutions are out of date and simply not personable for customers, or scalable for businesses. The math is clear, there are approximately 16.5 million call center agents globally handling potentially billions of customers. More importantly, the frustration and long wait times associated with traditional calling and rigid workflow-driven chatbots have created what we call a fear of reaching out (FORO) among customers. Our vision with Zingly is to destroy FORO and make it collaborative for customers and businesses to come together, said Gaurav Passi, CEO and founder of Zingly.
Zingly represents a significant leap forward from the traditional trade-off between personalization and scalability in CX. While traditional calls are unscalable and conversational chatbots can feel too robotic, Zingly offers a new CX paradigm that is faster, cheaper, and more secure than both 1-800 numbers and conversational AI chatbots added Gaurav Passi.
Currently focusing on high-value industries such as financial services, healthcare, and product companies, Zingly is able to help organizations modernize their customer experience seamlessly by integrating with their existing technology stacks. As an example, Zingly is working with a Fortune 500 provider to engage with 5x more customers than traditional 1:1 phone conversations, while also reducing typical conversion time from 60 to 18 days, resulting in tens of millions of dollars of revenue uplift. Most importantly, it allowed them to innovate on top of their core infrastructure like Salesforce and Avaya without any disruption.
To truly revolutionize CX, it needed top industry leaders like those from Zingly to step back and fundamentally reimagine a new approach. Incremental improvements to CX were not enough. A deep technology solution intelligently combining data, GenAI, and humans, as well as a dedicated team of CX experts together with forward looking Fortune 500 design partners was required for such a revolution, said Zeus Kerravala, Principal Analyst, ZK Research.
The vision presented by Zingly happens once in a decade. We are excited to partner with the team right from its inception, said Gaurav Manglik of WestWave Capital. While Gokul Rajaram, Board Member at Coinbase and Pinterest, and former executive at DoorDash and Square added: What I respect about Gaurav Passi as a leader and Zingly as a company is that they have had the same mission from day 1. They work closely with large complex enterprises to solve deep challenges, and as a result, have built the best platform to disrupt the much needed CX industry with clear ROI. This clarity of mission and singular focus has been a big reason for their continued success.
Looking ahead, Zingly is rapidly expanding its teams in data science and engineering, sales, and marketing with plans to double its headcount by the end of next year. On track to be driving millions of quality customer interactions this year, Zingly is accelerating its mission to help companies collaborate with their customers and build relationships bigger than business.
About Zingly
Zingly.ai is the new way for businesses to meet, onboard and build lasting relationships with customers. Built by industry insiders in collaboration with Fortune 500 service providers, Zingly is a faster, cheaper, more secure, and better-organized solution than today's chatbots and 1-800 calling, eliminating friction and accelerating use cases like customer acquisition, onboarding, and support. Zingly makes online customer experiences delightful and personal by intelligently combining GenAI + Humans + Data to provide infinite scale for businesses and hyper personalization for customers to drive revenue acceleration and create exceptional customer experiences.
Zingly serves businesses across multiple industries including Banking and Financial Services, Insurance, Education, and Healthcare. Visit https://www.zingly.ai/ to learn more.
About WestWave Capital
Deep-Tech takes deep partnerships. Founded by former entrepreneurs, WestWave knows that founders need more than just capital. WestWave Capital invests in market defining pre-seed, seed and series A enterprise start ups.
About Dell Technologies Capital
DTC invests in determined early-stage founders who push the envelope on technology innovation for the enterprise, connecting them to the capital, expertise, and customers they need to take a company from start to scale. Since its inception in 2012, DTC has backed more than 150 startups, a list that notably includes Arista Networks, Cylance, DocuSign, Exotec, JFrog, MongoDB, Nasuni, Netskope, Nutanix, Nuvia, Redis, Xometry, and Zscaler. DTC has offices in Palo Alto (HQ), Boston, and Tel Aviv.
About Scribble Ventures
Scribble Ventures is an early-stage venture firm started by operators and investors from Instagram, Twitter, & A16z. We invest in Pre-Seed and Seed, and write initial checks of up to $1.5M. This allows Scribble to collaborate and co-invest with other angel investors and early-stage funds, so founders can bring the best partners into their round. We work closely with our founders alongside The Scribble Network – a curation of world-class operators across sectors and stages – for guidance on product, growth, hiring, fundraising, and more. We arent just investors to our founders – we are teammates. More info: scribble.vc
About Formus Capital
Formus Capital is a global technology investment firm backed by a network of family offices across various sectors & geographies. Our mission is to partner with exceptional, mission driven teams transforming industries and building world-impacting companies.
About Geekdom Fund
Geekdom Fund is a venture capital fund that invests in early stage tech startups led by the strongest founders. Our partners are in the trenches with our companies. Whether it be hiring, channel development, fundraising, executive coaching, or brainstorming sessions with your team, our goal is to help founders avoid costly mistakes and make high impact decisions.
Array Ventures
Array Ventures invests in founders passionate about solving problems for businesses. We partner from first round of your journey and help companies hone their go-to-market /10x growth journey.
About Firebolt Ventures
Firebolt Ventures is a venture capital firm focused on all things software (enterprise b2b application/infrastructure layers, fintech, consumer) to help extraordinary founders build enduring companies. We partner with founders early, invest throughout the lifecycle of the company and aim to be your most impactful investor.
About Burst Capital
Burst Capital invests in early-stage software and service companies, primarily those with marketplace and SaaS business models. As operators turned investors, we provide our portfolio company founders with on-call operating advice as we support their rapidly scaling businesses.
Contact Details
Zingly
Bilal Mahmood
+44 7714 007257
b.mahmood@stockwoodstrategy.com
Company Website
View source version on newsdirect.com: https://newsdirect.com/news/zingly-launches-a-bold-ai-driven-future-of-customer-experience-for-a-world-beyond-1-800-calls-and-chatbots-916452925
Zingly
COMTEX_453387709/2655/2024-06-05T10:01:33
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Mint Chain(MINT), A Promising Ethereum Layer-2 Network, Will Be Listed on CoinW Exchange
Mint Chain (MINT), a rapidly growing Ethereum Layer-2 network, will be listed on CoinW Exchange starting March 7th, 2025. To celebrate, a “MINT Bounty Program” with a 10,000 USDT reward pool will be launched. Mint Chain supports over 80 dApps, offers cost-efficient solutions, and has secured significant funding from prominent investors like Whitelist Ventures and Mask Network.
CoinW, the world’s pioneering cryptocurrency trading platform, will list MINT(NEW), a promising Ethereum L2 network, on the Layer2 Zone. For all CoinW users, the MINT/USDT will be officially available for trading on March 7th, 2025, at 8:00 (UTC). To celebrate the listing of MINT(NEW), we are launching the “ MINT(NEW) Bounty Program” event with a reward pool of 10,000 USDT.
Mint Chain: A Rapidly Growing Ethereum Layer-2
Mint Chain (MINT) is an emerging Ethereum Layer-2 network developed by NFTScan Labs and MintCore. Mint Chain was officially launched in May 2024 and has since gained significant traction, boasting over 400,000 active users and supporting more than 80 decentralized applications (dApps). Designed to provide seamless compatibility for Ethereum-based projects, Mint Chain enables developers to expand their applications within a robust and cost-efficient ecosystem.
To enhance network accessibility, Mint Chain has partnered with ZAN Node, a third-party RPC provider, allowing users to purchase services easily while benefiting from 15 million free monthly requests. Following its mainnet launch, Mint Chain has already surpassed 530,000 wallet addresses, processed over 8 million transactions, and attracted 50,000+ daily active users. The project recently secured $5 million in seed funding, with investments from Whitelist Ventures, Antalpha, Mask Network, and others, reinforcing its long-term vision and ecosystem growth.
$MINT Token Utility and Economic Model
As Mint Chain’s native token, $MINT plays a pivotal role in network governance, ecosystem incentives, and transaction functionalities. While the token is still under development, the Mint team has outlined its key utilities:
- Governance Rights: $MINT holders can participate in decision-making processes within the Mint blockchain network.
- Ecosystem Incentives: Developers contributing to Mint Chain’s ecosystem growth will be rewarded in $MINT.
- Functional Use: As the platform’s native cryptocurrency, $MINT is utilized for staking by validators and serves as the primary asset within the network.
- Asset Pricing: $MINT facilitates pricing and trading of real-world assets (RWA), NFTs, tokens, and Meme assets on Mint Chain.
Mint Chain has set a total supply of 10 billion $MINT tokens, with 50% allocated to MintDAO, 20% to launch contributors, 12% for community airdrops, and 18% reserved for the core development team. The full unlocking schedule will span 36 months, with periodic token releases.
10,000 USDT Limited-Time Offer for CoinW Community
To celebrate the listing, 10,000 USDT equivalent MINT prize pool will be up for grabs from March 7th, 2025, at 8:00 (UTC) to March 14th, 2025, at 16:00 (UTC). By participating in events such as registration, trading, and community events, CoinW users have the opportunity to share in a prize pool of 10,000 USDT. Join now.
About CoinW
CoinW is a pioneering crypto trading platform that prioritizes security, transparency, and user-centric principles. With advanced technology, deep liquidity, and a wide range of supported cryptocurrencies, the company has amassed a broad user base to become one of the world’s most secure crypto exchanges. Committed to security, transparency, and compliance, the CoinW exchange upholds the highest regulatory standards and actively contributes to the advancement of the crypto industry. To learn more about CoinW, you can visit the official website, and follow CoinW’s Twitter Account, Btok, and Telegram Group.
About MINT(NEW)
Mint blockchain was founded by a group of developers in Singapore in 2024. The Mint platform provides complete NFT infrastructure, including block explorer, cross-chain bridge, testnet faucet, and other tools. Its native token $MINT will be used for ecosystem governance, developer incentives, and asset pricing, dedicated to building a decentralized network supporting the full lifecycle of NFT assets.
Media Contact
Organization: CoinW
Contact Person: Angelo Tan
Website: https://www.coinw.com/
Email: Send Email
City: Dubai
Country: United Arab Emirates
Release Id: 06032524774
Disclaimer: The information provided in this article is for informational purposes only and should not be considered as financial, investment, or trading advice. Cryptocurrency investments are subject to market risks, and users should conduct their own research before making any investment decisions. CoinW and Mint Chain do not guarantee any returns, and participation in promotional events is subject to the respective terms and conditions. CoinW is not responsible for any losses incurred due to trading activities. Readers are encouraged to verify details independently and comply with local regulations before engaging in cryptocurrency transactions.
The post Mint Chain(MINT), A Promising Ethereum Layer-2 Network, Will Be Listed on CoinW Exchange appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Alliance Pool Care Expands Premium Pool Cleaning, Maintenance, & Repair Services in Riverside, CA
Alliance Pool Care, a leading provider of professional pool maintenance and repair services, is proud to announce its expanded operations in Riverside, CA. With a commitment to excellence, customer satisfaction, and innovative pool care solutions, Alliance Pool Care is setting a new standard for residential and commercial pool services in the region.
With the warm Southern California climate, year-round pool maintenance is essential. Alliance Pool Care offers a full suite of services, including routine cleaning, chemical balancing, equipment inspections, leak detection, and pool repair. By utilizing state-of-the-art technology and eco-friendly products, Alliance Pool Care ensures crystal-clear water, energy-efficient operations, and long-lasting pool performance.
“Our mission is to provide Riverside homeowners and businesses with top-tier pool care solutions that enhance the safety, longevity, and enjoyment of their pools,” said Daniel Nixon, Owner of Alliance Pool Care. “We are dedicated to delivering exceptional service through our experienced technicians, advanced tools, and customer-focused approach.”
As part of its expansion, Alliance Pool Care is offering exclusive promotions for new customers in the Riverside area, including discounted first-time cleanings and special pricing on seasonal maintenance plans. The company’s expert technicians are available for consultations to assess and tailor services to each customer’s unique pool needs.
For more information about Alliance Pool Care’s services, or to schedule a consultation, www.alliancepoolrepair.com or call (951) 406-4301.
Media Contact
Organization: Alliance Pool Care
Contact Person: Daniel Nixon
Website: https://www.alliancepoolrepair.com/
Email: Send Email
Contact Number: +19514064301
Address: 863 Navajo Dr
City: Riverside
State: Ca
Country: United States
Release Id: 06032524779
The post Alliance Pool Care Expands Premium Pool Cleaning, Maintenance, & Repair Services in Riverside, CA appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
HPFG Releases Q1 2025 Global Market Analysis with Chief Analyst Watkins Forecasting Economic Trends
NEW YORK — HorizonPointe Financial Group (HPFG) today released its comprehensive Q1 2025 global market trends analysis, providing in-depth examination of key economic indicators across American, European, and Asian markets, along with forecasts for equity and fixed income trajectories. HPFG Chief Market Strategist Andrew Evan Watkins indicated that markets may face significant volatility driven by policy adjustments in 2025, recommending investors focus on AI-enhanced trading strategies and optimal defensive asset allocation.
United States, 6th Mar 2025 — HorizonPointe Financial Group (HPFG) today released its comprehensive Q1 2025 global market trends analysis, providing in-depth examination of key economic indicators across American, European, and Asian markets, along with forecasts for equity and fixed income trajectories. HPFG Chief Market Strategist Andrew Evan Watkins indicated that markets may face significant volatility driven by policy adjustments in 2025, recommending investors focus on AI-enhanced trading strategies and optimal defensive asset allocation.Global Economic Growth and U.S. Market Resilience
Global Economic Growth and U.S. Market Resilience
According to HPFG’s analysis, the global economy demonstrated encouraging resilience during the first quarter of 2025. The U.S. economy continues to outperform other major economic regions, displaying robust growth momentum. This expansion has been primarily fueled by supportive fiscal policies and sustained capital investment from the corporate sector. However, despite positive fundamentals, market participants remain concerned about potential policy missteps, particularly in sensitive areas such as international trade relations and immigration policy.
Inflation Expectations and Monetary Policy Direction
Inflation outlook remains a central consideration for investment decisions. The Federal Reserve Bank of Philadelphia’s latest quarterly survey shows economists have broadly raised their 2025 U.S. real GDP growth expectations to 2.4%, up from previous projections of 2.2%. Concurrently, unemployment is forecast to rise moderately from the current quarter’s 4.1% to 4.3% by Q4 2025, reflecting potential adjustment pressures in the labor market.
European Markets: Investment Opportunities Amid Structural Challenges
European markets faced structural challenges with slowing growth momentum during Q1 2025. Deloitte’s latest economic outlook report indicates that Italian inflation decelerated significantly in 2024 and is expected to maintain a moderate pace below the eurozone average throughout 2025. However, energy costs in Italy—particularly electricity and natural gas prices—remain notably higher than in other major European economies such as France and Germany, directly impacting the international competitiveness of Italian businesses. Despite these challenges, analysts project that the Italian economy will maintain modest positive growth in 2025, broadly in line with overall eurozone economic growth expectations.
Asian Markets: Innovation Leadership and Valuation Risks
Asian markets demonstrated strong growth momentum in Q1 2025, with particularly notable performance in high-technology and innovation sectors. China’s breakthrough progress in artificial intelligence and advanced technology innovation has powerfully driven regional economic growth and market confidence. However, the HPFG report simultaneously cautions investors about potential risks from excessive valuations in certain Asian market segments, recommending maintenance of moderately diversified investment portfolios to effectively disperse systemic risk exposure.
Market Volatility and Intelligent Investment Strategies
HPFG’s quarterly report particularly emphasizes the profound impact of policy environment changes on market volatility. Andrew Evan Watkins notes: “Investors should closely track the fiscal and monetary policy adjustment pathways of major global economies to accurately gauge market volatility rhythms and adjust investment strategies accordingly.” He further recommends that AI-driven quantitative trading approaches can significantly enhance the precision and timeliness of investment decisions. Additionally, he specifically emphasizes the strategic importance of defensive assets in current portfolio construction, noting that appropriate allocation to traditional safe-haven assets such as gold will help effectively diversify and hedge risks during periods of intensified market volatility.
Outlook and Strategic Recommendations
In Q1 2025, global markets present a complex and dynamic landscape driven by both policy changes and technological innovation. In his conclusion, Andrew Evan Watkins emphasizes that successful investors should maintain strategic flexibility, closely monitor policy developments and technological trends, while implementing diversified asset allocation strategies to effectively address both challenges and opportunities presented by market uncertainties.
About the Author
Thomas Anderson is a senior financial journalist based in New York, specializing in global market trend analysis and investment strategy research, with over fifteen years of international financial reporting experience.
Disclaimer: The information provided in this article is for reference purposes only and does not constitute any form of investment advice. Investors should make prudent decisions based on their individual financial circumstances and risk tolerance, and consult qualified professional financial advisors when necessary.
Media Contact
Organization: HorizonPointe Financial Group (HPFG)
Contact Person: Jason Carter
Website: https://horizonpointefinance.com
Email: Send Email
Contact Number: +13022598784
Address: 1209 Elm Street, Suite 567, Los Angeles, CA 90001, USA
Country: United States
Release Id: 06032524752
The post HPFG Releases Q1 2025 Global Market Analysis with Chief Analyst Watkins Forecasting Economic Trends appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
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