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World CX Summit and Awards showcases major insights into the Future of CX

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Bengaluru, India, 1st October 2024, ZEX PR WIRE, The 12th Global Edition of the World CX Summit and Awards, an event by Trescon, drew to a close at JW Marriott Hotel, Bengaluru on 19th September 2024. The event saw participation from over 250 customer experience (CX) professionals and technology leaders who gathered to explore the latest trends and innovations in customer service and engagement.

At the summit, attendees explored a diverse range of sessions highlighting the most impactful technologies transforming customer experience. The discussions covered key topics such as the strategic implementation of generative AI, advancements in data analytics, and the evolving landscape of sentiment analysis. These sessions offered a comprehensive view of how these innovations are shaping and enhancing customer interactions.

The day featured an engaging panel discussion on transforming customer experience, led by Fasih Abbas M, Senior Director & Head of Customer Success, Cashfree Payments. The deliberations focused on the importance of human interaction in the digital experience. The panelists Lakshman Velayutham, CMO, Ujjivan Small Finance Bank; Gurpreet Jolly, Head – Customer Experience Operations & Service Delivery, Ajio.com (Reliance Retail); Shruthi Bopaiah, Executive Vice President & Head – Customer Obsession, Axis Bank; Pinkustar Borah, Director – Head of IT – Customer Experience, South Asia, Unilever; and Ramanathan Rv, Co-founder and CEO, Hyperface Technologies explored the impact of subscription-based models on consumer behavior and expectations.

Another noteworthy session focused on integrating marketing and technology to create customer-centric journeys. Led by Priya Chakravarthy, Vice President of Experience at BluSmart, the panel explored how AI/ML is providing predictive insights and automating marketing approaches to enhance customer experience. Panelists Kedar Ravangave, Head of Marketing at Kotak Mahindra Bank; Rahul Poddar, Country Head – MarTech at Narayana Health; Rakhi Rana, COO at Drools Pet Food; and Ambit Mishra, Head of Marketing Communication at UMPESL – A Tata Voltas Enterprise, discussed the role of Martech tools in understanding market dynamics, elevating search strategies, and boosting customer engagement.

During the session while talking about hyperpersonalisation, Rahul Poddar, Country Head – MarTech at Narayna Health noted, “We are entering an era of hyper-personalization where consumers expect more than just satisfaction from products; they seek brands that become part of their lifestyle. AI and MarTech tools enable us to deeply understand consumer behavior, preferences, and even ensure empathy in every interaction, particularly in sectors like healthcare. As we shift from traditional communication methods to platforms like WhatsApp, we must adapt our messaging to be concise and relevant, embracing these changes to better engage our customers.”

The Top 100 CX Leaders and Top 50 Marketing Leader awards ceremony honored the innovators and leaders who have made significant contributions to enhancing customer experience and setting new standards of excellence.

On the conclusion of the event, Mithun Shetty, Co-Founder, Trescon said, “The 12th Global Edition of the World CX Summit and Awards showcased how AI, hyper-personalization, and phygital solutions are transforming customer experience. We explored how innovation is driving seamless, customer-centric journeys and helping businesses meet the growing demand for personalized, tech-driven interactions.”

The World CX Summit and Awards wrapped up by inspiring attendees with forward-thinking strategies to elevate customer experience. The event highlighted the importance of aligning technology with a human-centered approach to meet evolving customer expectations. As businesses adapt to the rapidly changing landscape, the insights gained and connections forged at the summit will play a pivotal role in shaping more personalized and impactful customer journeys, reinforcing the value of CX as a key driver of long-term success and brand loyalty.

About Trescon 

Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high-quality business platforms for our clients. For more information about Trescon, visit: www.tresconglobal.com

For media inquiries and further information, please contact: 

Vishal S S

Media, PR and Corporate Communications Specialist

Trescon

Email: vishals@tresconglobal.com

Mobile: +91-7358680951

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Storm Pro Solution: Empowering Communities with Expert Storm Restoration and Future Growth

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5 hours ago

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December 26, 2024

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Storm Pro solution, a leading provider of storm restoration, roofing replacements, and water damage restoration, is dedicated to serving residential and commercial property owners in Asheville, NC, and surrounding areas. With a commitment to expert craftsmanship, cost-effective solutions, and outstanding customer care, Storm Pro Solution ensures properties regain their safety and integrity after storm or water-related damage.

The company specializes in helping communities recover from the devastating effects of severe weather events by providing top-tier restoration services tailored to individual needs. From roof repairs to comprehensive property restoration and water damage restoration, Storm Pro Solution has earned the loyalty of clients through its unwavering dedication to quality and transparency.

At Storm Pro Solution, we understand that restoring homes and businesses after a storm is about more than just repairing structures; it’s about rebuilding lives and communities, said Chad Neal one of the trusted leaders at Storm Pro Solution. “Our team is deeply committed to delivering results that exceed expectations while maintaining the highest standards of professionalism and integrity.

Expanding Horizons: A Strategic Vision for 2025

As part of its growth strategy, Storm Pro Solution is set to expand its operations in 2025. This expansion will enable the company to serve more communities, create additional job opportunities, and solidify its position as an industry leader. To support this ambitious growth plan, the company is preparing a Private Placement Memorandum (PPM) that will offer equity and debt investment opportunities to strategic partners. We believe in the power of partnerships to drive growth and innovation, added Chad Neal. “Our upcoming funding initiative will allow us to bring in like-minded investors who share our vision of delivering exceptional restoration services while making a meaningful impact on the communities we serve.”

Why Storm Pro Solution is a Strong Investment

  • Proven Expertise: Years of hands-on experience in storm restoration and property repairs.
  • Unmatched Customer Care: A reputation for delivering personalized service with a focus on quality and reliability.
  • Market Potential: Increasing demand for restoration services due to unpredictable weather patterns.
  • Growth-Oriented Vision: A clear roadmap for scaling operations and increasing market share.

About Storm Pro Solution

At Storm Pro Solution, we are dedicated to providing top-quality roofing replacements and damage restoration services for both residential and commercial properties. With a blend of expert craftsmanship, superior materials, and affordable pricing, we deliver dependable solutions that safeguard your home or business from the elements. the company has established a reputation for trust, quality, and customer satisfaction. With plans for significant expansion and investment opportunities on the horizon, Storm Pro Solution is poised for an exciting future.

For more information about Storm Pro Solution, its services, and its growth plans, visit the company’s official website at www.stormprosolution.com. Stay updated on the latest developments and explore how you can become part of this exciting journey.

Contact Details

Company name: Storm pro Solution 

Website link: www.stormprosolution.com

Contact Email: sales@stormprosolution.com   

Country: United States 

City: Asheville, NC

Contact person name: Chad Neal 

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Press Release

Optcoin Exchange: Building the World’s Safest Trading Environment with U.S. MSB Certification and UK Company Registration

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5 hours ago

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December 26, 2024

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New York, December 26th, 2024 – In the ever-evolving fintech and cryptocurrency sectors, security and compliance remain top concerns for investors. Optcoin Exchange has long established itself as a trusted platform by leveraging its U.S. Money Services Business (MSB) certification, issued by the Financial Crimes Enforcement Network (FinCEN), and its UK company registration, providing a strong foundation for investor confidence.

Global Compliance Standards to Ensure Peace of Mind

The U.S. MSB certification represents the gold standard in financial service compliance, requiring platforms to maintain robust Anti-Money Laundering (AML) and Know Your Customer (KYC) capabilities. Meanwhile, the UK company registration underscores Optcoin Exchange’s status as a globally recognized and legitimate business entity. These authoritative credentials not only highlight the exchange’s excellence in regulatory adherence but also reinforce investor trust in the platform.

“We understand that security and trust are the cornerstones of any exchange’s operations,” said Thomas Miller, Spokesperson of Optcoin Exchange. “As a platform with dual certifications from the U.S. and UK, we are committed to delivering the highest level of fund and data protection to our users.”

The Preferred Platform for Investors

Thanks to its unwavering commitment to stringent international compliance standards, Optcoin Exchange serves a diverse clientele, including individual investors, high-net-worth clients, and institutional players. With a solid compliance foundation, the platform ensures industry-leading safeguards for users, covering fund security, data privacy, and transactional transparency.

Innovation and Steady Growth

Beyond compliance, Optcoin Exchange integrates technological innovation with user needs, continuously enhancing platform functionality and user experience. By maintaining its focus on security, compliance, and keen insights into market trends, the exchange is poised to remain at the forefront of the industry.

About Optcoin Exchange

Optcoin Exchange is a leading platform dedicated to providing safe, transparent, and innovative trading services. With a customer-centric approach, the exchange continuously optimizes trading processes to protect user interests and aims to create a trustworthy global trading environment for investors.

Contact Information:

Company Name: Optcoin Exchange

Contact person: Thomas Miller

Mail: support@optcoin36.com

Website: https://optcoin36.com/

City & Country: New York, United States

SOURCE: Optcoin Exchange

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Press Release

ACET Founder Acme Proposes Using Bitcoin Integration to Transform Thailand Economy

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6 hours ago

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December 26, 2024

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London, UK – 26/12/2024 – (SeaPRwire) – In a strategic move to position Thailand as a global leader in Blockchain technology, Acme Worawat, founder of the ACET (ACT) digital currency, has unveiled an ambitious proposal to integrate Bitcoin into Thailand’s economic framework. The initiative, which includes utilizing  Bitcoin as part of the country’s reserve fund.

As Thailand’s digital economy continues to grow, Acme Worawat has called for amendments to the Digital Asset Business Act B.E. 2561 to keep pace with the rapidly evolving industry. He emphasized the importance of equipping regulators and law enforcers with a deep understanding of digital assets to create a supportive environment for innovation and investment. His vision includes mobilizing large-scale foreign crypto capitals to support Thailand’s economic policies, targeting investments from major international cryptocurrency holders.

The initiative draws inspiration from Thaksin Shinawatra, Thailand’s former Prime Minister. During his tenure from 2001 to 2006, Thaksin was known for his innovative policies, including introducing Thailand’s first universal healthcare program and spearheading major infrastructure projects that modernized the nation’s economy.

“Bitcoin and Blockchain technology represent a new frontier for economic development,” said Acme Worawat. “By leveraging these innovations, Thailand can achieve unprecedented economic growth and solidify its position as a global leader in digital assets.” The proposal is poised to redefine Thailand’s approach to digital finance, aligning with both national goals and global trends. As governments worldwide explore Bitcoin and Blockchain applications, Thailand’s forward-thinking strategy could serve as a blueprint for other nations.

Worawat addresses that integrating Bitcoin into the national reserve fund would enhance economic transparency, decentralization, and resilience while attracting global crypto investments. This proposal marks a bold step toward making Thailand a global leader in the digital economy.

About ACET (ACT)

Founded over three years ago, ACET (ACT) is a community-driven digital currency designed to empower its holders and promote decentralized finance. With a growing global user base and a proven track record of innovation, ACT continues to push the boundaries of what digital currencies can achieve.

About Acme Worawat

Acme Worawat is widely recognized as a pioneer in Bitcoin mining, having entered the space in 2012. As the founder of ACET Finance (ACT), a digital currency with over 156,000 holders worldwide and a total trading volume exceeding $395 million USD (~13.8 billion baht), he has consistently pushed boundaries in digital finance. ACT (ACET) is celebrated for its community-driven approach and unique vision, making it one of Thailand’s most prominent Blockchain projects.

Social Links

X: https://x.com/ACTDeFansFi

Facebook: https://www.facebook.com/ACTDeFansFi/

Telegram: https://t.me/ACTAcet

Github: https://acet-finance.gitbook.io/act

Media contact

Brand: ACET

Contact:  Corporate Communication Division

Email: media@acet.finance

Website: https://acet.finance/

 

The article is provided by a third-party content provider. SeaPRwire ( https://www.seaprwire.com/ ) makes no warranties or representations in connection therewith.

Sectors: Top Story, Corporate News

SeaPRwire provides real time press release distribution for companies and organizations to 6,500+ media outlets & 3.5 million professional desktops in 90 regions. It distributes press releases in different languages, including: IndonesiaFolk, IndoNewswire, SEATribune, IDNewsZone, LiveBerita, DailyBerita, TaiwanPR, SinchewBusiness, AsiaEase, BuzzHongKong, SingapuraNow, TIHongKong, TaipeiCool, TWZip, AsiaFeatured, dePresseNow, THNewson, KULPR, VNFeatured, MENAEntry, HunaTimes, DubaiLite, ArabicDir, BeritaDaring, TekanAsia, JamKopi …

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