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World CX Summit and Awards showcases major insights into the Future of CX

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Bengaluru, India, 1st October 2024, ZEX PR WIREThe 12th Global Edition of the World CX Summit and Awards, an event by Trescon, drew to a close at JW Marriott Hotel, Bengaluru on 19th September 2024. The event saw participation from over 250 customer experience (CX) professionals and technology leaders who gathered to explore the latest trends and innovations in customer service and engagement.

At the summit, attendees explored a diverse range of sessions highlighting the most impactful technologies transforming customer experience. The discussions covered key topics such as the strategic implementation of generative AI, advancements in data analytics, and the evolving landscape of sentiment analysis. These sessions offered a comprehensive view of how these innovations are shaping and enhancing customer interactions.

The day featured an engaging panel discussion on transforming customer experience, led by Fasih Abbas M, Senior Director & Head of Customer Success, Cashfree Payments. The deliberations focused on the importance of human interaction in the digital experience. The panelists Lakshman Velayutham, CMO, Ujjivan Small Finance Bank; Gurpreet Jolly, Head – Customer Experience Operations & Service Delivery, Ajio.com (Reliance Retail); Shruthi Bopaiah, Executive Vice President & Head – Customer Obsession, Axis Bank; Pinkustar Borah, Director – Head of IT – Customer Experience, South Asia, Unilever; and Ramanathan Rv, Co-founder and CEO, Hyperface Technologies explored the impact of subscription-based models on consumer behavior and expectations.

Another noteworthy session focused on integrating marketing and technology to create customer-centric journeys. Led by Priya Chakravarthy, Vice President of Experience at BluSmart, the panel explored how AI/ML is providing predictive insights and automating marketing approaches to enhance customer experience. Panelists Kedar Ravangave, Head of Marketing at Kotak Mahindra Bank; Rahul Poddar, Country Head – MarTech at Narayana Health; Rakhi Rana, COO at Drools Pet Food; and Ambit Mishra, Head of Marketing Communication at UMPESL – A Tata Voltas Enterprise, discussed the role of Martech tools in understanding market dynamics, elevating search strategies, and boosting customer engagement.

During the session while talking about hyperpersonalisation, Rahul Poddar, Country Head – MarTech at Narayna Health noted, “We are entering an era of hyper-personalization where consumers expect more than just satisfaction from products; they seek brands that become part of their lifestyle. AI and MarTech tools enable us to deeply understand consumer behavior, preferences, and even ensure empathy in every interaction, particularly in sectors like healthcare. As we shift from traditional communication methods to platforms like WhatsApp, we must adapt our messaging to be concise and relevant, embracing these changes to better engage our customers.”

The Top 100 CX Leaders and Top 50 Marketing Leader awards ceremony honored the innovators and leaders who have made significant contributions to enhancing customer experience and setting new standards of excellence.

On the conclusion of the event, Mithun Shetty, Co-Founder, Trescon said, “The 12th Global Edition of the World CX Summit and Awards showcased how AI, hyper-personalization, and phygital solutions are transforming customer experience. We explored how innovation is driving seamless, customer-centric journeys and helping businesses meet the growing demand for personalized, tech-driven interactions.”

The World CX Summit and Awards wrapped up by inspiring attendees with forward-thinking strategies to elevate customer experience. The event highlighted the importance of aligning technology with a human-centered approach to meet evolving customer expectations. As businesses adapt to the rapidly changing landscape, the insights gained and connections forged at the summit will play a pivotal role in shaping more personalized and impactful customer journeys, reinforcing the value of CX as a key driver of long-term success and brand loyalty.

About Trescon 

Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high-quality business platforms for our clients. For more information about Trescon, visit: www.tresconglobal.com

For media inquiries and further information, please contact: 

Vishal S S

Media, PR and Corporate Communications Specialist

Trescon

Email: vishals@tresconglobal.com

Mobile: +91-7358680951

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Press Release

Cloom Tech Manufactures Robotic Custom Wire Harness Assemblies

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China, 12th Mar 2025, Cloom Tech, a provider of custom wire harnesses and cable assemblies, has expanded its specialization in manufacturing custom wire harness assemblies for robotic applications. This development enhances the company’s ability to deliver wiring solutions tailored to the increasing demands of automation and robotics across industries such as manufacturing, healthcare, and aerospace.

Cloom Tech Manufactures Robotic Custom Wire Harness Assemblies

With a focus on precision and durability, Cloom Tech now offers robotic wire harness assemblies designed to withstand continuous movement, high-speed operations, and harsh industrial environments. By integrating high-quality materials and quality control measures, the company ensures that each assembly meets industry standards and operational requirements.

“The expansion into robotic custom wire harness manufacturing aligns with the demand for reliable and flexible wiring solutions in automation,” said Ivy Zhao, spokesperson for Cloom Tech. “By refining expertise, the goal is to support industries that rely on robotics to enhance efficiency and operational precision.”

Robotic systems require specialized wiring solutions that can endure repetitive motion and mechanical stress while maintaining signal integrity. As automation advances, the need for custom wire harnesses capable of handling complex electrical connections has grown. Cloom Tech’s engineering and manufacturing processes ensure that clients receive solutions optimized for durability, flexibility, and performance reliability.

Each robotic wire harness assembly undergoes testing to verify electrical integrity and mechanical resilience. Cloom Tech employs manufacturing techniques to produce assemblies that meet industry regulations and client-specific design requirements. These solutions support robotic functionality in sectors such as industrial automation, medical robotics, and autonomous systems.

Beyond manufacturing, Cloom Tech provides design support for robotic wire harness solutions, assisting clients in optimizing specifications for their applications. The company’s engineering team works closely with clients to develop customized wiring configurations, ensuring integration with robotic systems. From prototype development to full-scale production, Cloom Tech maintains a structured process focused on quality and efficiency.

Cloom Tech Manufactures Robotic Custom Wire Harness Assemblies

Cloom Tech continues to explore advancements in wire harness technology, including innovations in lightweight materials, shielding techniques, and integration with automation systems. As the robotics industry evolves, the company remains committed to delivering wiring solutions that align with technological developments.

“Cloom Tech is focused on advancing wiring solutions for automation,” added Zhao. “Through research and development, the objective is to provide connectivity solutions that contribute to robotics across industries.”

Cloom Tech’s expansion into robotic custom wire harness assembly manufacturing strengthens its role as a provider of wiring solutions for automation systems. By maintaining a commitment to quality, precision, and industry collaboration, the company continues to support technological advancements in robotic connectivity.

For more information about Cloom Tech’s robotic custom wire harness assembly manufacturer services and other wiring solutions, contact Cloom Tech at +86-311-86935537-6043 or sales@cloomtech.com. The office is located at 5th Floor, Building 5, Qiushi Electronic Science Park, Optics Valley Science Park, No. 99, Yuyuan Road, Luquan Economic Development Zone, Shijiazhuang, Hebei, China.

Media Contact

Organization: Cloom Tech

Contact
Person:
Ivy Zhao

Website:

https://cloomtech.com/

Email:

sales@cloomtech.com

Contact Number: 8631186935537

Address:5th Floor, Building 5, Qiushi Electronic Science Park, Optics Valley Science Park, No. 99, Yuyuan Road

Address 2: Luquan Economic Development Zone, Shijiazhuang, Hebei, China

Country:China

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Press Release

Promax Specializes in High-Quality 2-Pin Magnetic Connectors

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China, 12th Mar 2025, Promax, a manufacturer of precision-engineered pogo pins and spring-loaded connectors, has introduced high-quality 2-pin magnetic connectors designed for reliable performance across multiple industries. The latest offering meets the demand for durable and efficient connectors in sectors such as consumer electronics, aerospace, and medical technology.

Promax Specializes in High-Quality 2-Pin Magnetic Connectors

With more than 15 years of experience in connector manufacturing, Promax continues to develop magnetic connectivity solutions that ensure stable electrical performance and user-friendly designs. The 2-pin magnetic connectors are designed for secure connections, reducing wear and tear compared to traditional connectors. These products are suited for applications requiring seamless connectivity and ease of use.

Gavin, Manager at Promax, stated, “The introduction of the 2-pin magnetic connectors aligns with the increasing need for compact, reliable, and efficient connectivity solutions. The focus is on delivering precision-engineered products that enhance functionality and durability while addressing operational challenges. With expertise in high-quality manufacturing, these connectors meet industry standards and provide consistent performance in demanding environments.”

The 2-pin magnetic connectors incorporate a self-aligning mechanism that simplifies connections and minimizes the risk of damage due to misalignment. The design also enhances safety by preventing accidental disconnections, making them suitable for medical devices, portable electronics, and industrial equipment.

Promax Specializes in High-Quality 2-Pin Magnetic Connectors

Promax’s production facilities comply with internationally recognized quality standards, ensuring that each connector meets rigorous testing requirements for electrical conductivity, durability, and environmental resistance. The use of advanced materials and engineering techniques contributes to product efficiency and longevity.

As industries evolve, the need for high-performance connectors that support miniaturization and advanced functionality continues to grow. The increasing adoption of wearable devices, smart home technology, and portable medical equipment highlights the demand for dependable connectivity solutions. Promax remains focused on addressing these technological shifts with innovative products designed for market needs.

Promax Specializes in High-Quality 2-Pin Magnetic Connectors

Promax is also expanding its magnetic connector line to accommodate various power and data transmission requirements, ensuring compatibility with a broader range of applications. Gavin added, “Innovation in connectivity solutions remains a priority. Continued investment in research and design supports the development of enhanced product offerings that align with emerging industry trends. The objective is to remain a trusted partner for businesses requiring reliable and customizable connectors for advanced applications.”

Promax’s 2-pin magnetic connectors are available for commercial and industrial applications. The company collaborates with partners and clients worldwide to provide tailored solutions that meet specific design and operational needs.

For further information about the 2-pin magnetic connector, please contact Promax. The company can be reached by phone at +86 189 2659 5104 or via email at tonyhoo@promaxpogopin.com.

Media Contact

Organization: Promax

Contact
Person:
Gavin

Website:

http://promaxpogopin.com/

Email:

tonyhoo@promaxpogopin.com

Contact Number: 8618926595104

Country:China

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Press Release

Yijin Hardware Specializes in Acrylic CNC Machining for High-Precision Manufacturing

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United States, 13th Mar 2025, Yijin Hardware, a provider of precision manufacturing solutions, has expanded its expertise in acrylic CNC machining to address the increasing demand for high-precision components. The company’s development of advanced machining techniques and quality control processes supports industries such as aerospace, medical, and electronics in producing accurate acrylic components.

Yijin Hardware Specializes in Acrylic CNC Machining for High-Precision Manufacturing

Acrylic CNC machining involves specialized processes to achieve precision, clarity, and durability. Yijin Hardware has refined its machining techniques to produce high-quality components with superior edge quality and tight tolerances. Multi-axis CNC milling and cutting technology are employed to ensure that each acrylic part meets industry specifications while maintaining optical clarity and smooth surface finishes.

“Acrylic CNC machining requires precise control to produce components that meet industry standards for clarity and durability,” said Gavin Yi, CEO of Yijin Hardware. “Through continuous advancements in machining technology and quality assurance, the company remains focused on delivering reliable acrylic parts for a range of applications.”

Yijin Hardware’s acrylic machining capabilities include prototyping, small-batch production, and large-scale manufacturing. Additional post-machining processes such as polishing, engraving, and bonding are integrated to align components with specific application requirements. The company follows stringent quality inspection protocols, including dimensional verification and optical clarity assessments, to ensure compliance with industry standards.

Yijin Hardware Specializes in Acrylic CNC Machining for High-Precision Manufacturing

The increasing use of acrylic components in various industries highlights the need for reliable CNC machining solutions. Yijin Hardware continues to refine its acrylic machining processes to support technological advancements and evolving product designs.

“Manufacturing processes must continuously adapt to meet changing industry demands,” added Yi. “By enhancing machining capabilities and optimizing production techniques, Yijin Hardware remains committed to advancing acrylic CNC machining for high-tech applications.”

Yijin Hardware’s continued investment in acrylic CNC machining reinforces its role in precision manufacturing. The company’s focus on process improvements and quality assurance supports the evolving needs of multiple industries.

For inquiries about acrylic CNC machining and industry advancements, please contact Yijin Hardware by phone at +1 626 263 5841 or via email at yijing@yijinsolution.com. The company’s headquarters is located at 760 NW 10th Ave, Homestead, FL 33030.

Media Contact

Organization: Yijin Hardware

Contact
Person:
Gavin Yi

Website:

http://yijinsolution.com/

Email:

yijing@yijinsolution.com

Contact Number: 16262635841

Address:760 NW 10th Ave

Address 2: Homestead, FL 33030

Country:United States

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It is provided by a third-party content
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.

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