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World CX Summit and Awards showcases major insights into the Future of CX

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2 months ago

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Bengaluru, India, 1st October 2024, ZEX PR WIRE, The 12th Global Edition of the World CX Summit and Awards, an event by Trescon, drew to a close at JW Marriott Hotel, Bengaluru on 19th September 2024. The event saw participation from over 250 customer experience (CX) professionals and technology leaders who gathered to explore the latest trends and innovations in customer service and engagement.

At the summit, attendees explored a diverse range of sessions highlighting the most impactful technologies transforming customer experience. The discussions covered key topics such as the strategic implementation of generative AI, advancements in data analytics, and the evolving landscape of sentiment analysis. These sessions offered a comprehensive view of how these innovations are shaping and enhancing customer interactions.

The day featured an engaging panel discussion on transforming customer experience, led by Fasih Abbas M, Senior Director & Head of Customer Success, Cashfree Payments. The deliberations focused on the importance of human interaction in the digital experience. The panelists Lakshman Velayutham, CMO, Ujjivan Small Finance Bank; Gurpreet Jolly, Head – Customer Experience Operations & Service Delivery, Ajio.com (Reliance Retail); Shruthi Bopaiah, Executive Vice President & Head – Customer Obsession, Axis Bank; Pinkustar Borah, Director – Head of IT – Customer Experience, South Asia, Unilever; and Ramanathan Rv, Co-founder and CEO, Hyperface Technologies explored the impact of subscription-based models on consumer behavior and expectations.

Another noteworthy session focused on integrating marketing and technology to create customer-centric journeys. Led by Priya Chakravarthy, Vice President of Experience at BluSmart, the panel explored how AI/ML is providing predictive insights and automating marketing approaches to enhance customer experience. Panelists Kedar Ravangave, Head of Marketing at Kotak Mahindra Bank; Rahul Poddar, Country Head – MarTech at Narayana Health; Rakhi Rana, COO at Drools Pet Food; and Ambit Mishra, Head of Marketing Communication at UMPESL – A Tata Voltas Enterprise, discussed the role of Martech tools in understanding market dynamics, elevating search strategies, and boosting customer engagement.

During the session while talking about hyperpersonalisation, Rahul Poddar, Country Head – MarTech at Narayna Health noted, “We are entering an era of hyper-personalization where consumers expect more than just satisfaction from products; they seek brands that become part of their lifestyle. AI and MarTech tools enable us to deeply understand consumer behavior, preferences, and even ensure empathy in every interaction, particularly in sectors like healthcare. As we shift from traditional communication methods to platforms like WhatsApp, we must adapt our messaging to be concise and relevant, embracing these changes to better engage our customers.”

The Top 100 CX Leaders and Top 50 Marketing Leader awards ceremony honored the innovators and leaders who have made significant contributions to enhancing customer experience and setting new standards of excellence.

On the conclusion of the event, Mithun Shetty, Co-Founder, Trescon said, “The 12th Global Edition of the World CX Summit and Awards showcased how AI, hyper-personalization, and phygital solutions are transforming customer experience. We explored how innovation is driving seamless, customer-centric journeys and helping businesses meet the growing demand for personalized, tech-driven interactions.”

The World CX Summit and Awards wrapped up by inspiring attendees with forward-thinking strategies to elevate customer experience. The event highlighted the importance of aligning technology with a human-centered approach to meet evolving customer expectations. As businesses adapt to the rapidly changing landscape, the insights gained and connections forged at the summit will play a pivotal role in shaping more personalized and impactful customer journeys, reinforcing the value of CX as a key driver of long-term success and brand loyalty.

About Trescon 

Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high-quality business platforms for our clients. For more information about Trescon, visit: www.tresconglobal.com

For media inquiries and further information, please contact: 

Vishal S S

Media, PR and Corporate Communications Specialist

Trescon

Email: vishals@tresconglobal.com

Mobile: +91-7358680951

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Press Release

Hola Prime Sets New Industry Standard as the World’s Top Transparent Prop Trading Firm

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9 hours ago

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November 25, 2024

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New York, NY – 25/11/2024 – (SeaPRwire) – Hola Prime is proud to unveil its solutions for Prop trading. The prop trading industry has long faced issues that erode trust and hinder traders’ growth. Problems such as delayed payouts, hidden trading rules, unexpected account breaches, and unreliable price feeds have created a challenging environment, leaving many traders feeling disillusioned and unsupported. Hola Prime, however, is transforming the industry by prioritizing transparency and trader support.

In a market where delayed and denied payouts have become an unfortunate norm, Hola Prime distinguishes itself with fast, reliable, and secure payment processes. Traders at Hola Prime can choose from multiple payment methods to receive their payouts within just one hour, ensuring that their earnings are accessible when needed. Furthermore, unlike several other prop firms, Hola Prime does not charge any fee on the payouts. This prompt and no-fee payment system reflects Hola Prime‘s commitment to fairness and reliability, addressing one of the industry’s most pressing concerns. As Ashutosh Sharma, Head of Risk and Compliance, explains, “Even though we are not obliged to follow any capital market regulations, we chose to operate in a disciplinary way as it is healthy for business. Our Payout Funds Segregation policy allows us to ensure we always have funds readily available to process our trader’s payouts.” To this, he further added, “We have maintained a 99.9% payout completion rate within one hour since launch.”

Hola Prime’s commitment to transparency goes beyond efficient payouts. In an unprecedented move, the firm publishes a Price Transparency Report, a comprehensive tick-by-tick data report, comparing the price ticks on their trading platforms with the market prices advertised on TradingView to ensure complete transparency. Hola Prime’s CFO, Ms. Sumedha explains, “In a decentralized forex market, we are the first and only prop firm to provide this level of price transparency for our traders.”

One of the biggest frustrations traders face is denied payouts and the sudden closure of accounts due to hidden rules and unexpected breaches. Unlike other firms that may use these tactics to withhold payments or deny payouts, Hola Prime takes a different approach. The firm clearly outlines all trading conditions on its website, leaving no room for ambiguity.

Additionally, if a trader’s behaviour indicates that they may end up breaching certain prohibited trading rules, they receive risk alerts, enabling them to take immediate corrective action and avoid potential violations. This proactive approach underscores Hola Prime’s belief that the firm’s success is intrinsically linked to the success of its traders.

Besides this, Hola Prime has implemented a unique support system for traders who do not pass their initial challenges. Instead of being left without guidance, traders receive personalized lesson videos that review their performance and offer guidance for improvement. These detailed analyses empower traders to learn from their mistakes, refine their strategies, and better prepare for future opportunities.

Hola Prime’s commitment to transparency is further evident in its open communication practices. The firm shares detailed performance analyses with traders on their dashboard, providing insights into what worked well and what needs adjustment. This level of support helps traders closely monitor their performance and achieve success.

By addressing long-standing issues in the industry and prioritizing transparency, Hola Prime is setting a new benchmark for the industry.

Hola Prime’s CEO, Mr. Somesh Kapuria states, ” Since the launch, Hola Prime has experienced a remarkable surge in trader onboarding, with a 140% increase in new sign-ups in the first month alone.” This early momentum speaks to the trust traders are placing in Hola Prime’s transparent practices and supportive ecosystem. With its innovative solutions, Hola Prime is not just being there in the prop industry – it is revitalizing it and fostering an environment where trust and mutual success are paramount.

About Hola Prime

Hola Prime is a global proprietary trading firm renowned for its commitment to transparency. Serving prop traders across 175+ countries with access to over 50 trading instruments, Hola Prime provides a reliable and efficient trading environment. With a presence in key locations worldwide and a selection of multiple trading platforms, the firm is bringing a breath of freshness to the prop trading industry.

Social Media

Facebook: https://www.facebook.com/profile.php?id=61565158992654

Instagram: https://www.instagram.com/holaprime_global/

YouTube: https://www.youtube.com/channel/UCtVEJa1Ml132Be7tnk-DjeQ

LinkedIn: https://www.linkedin.com/company/hola-prime/?viewAsMember=true

X: https://x.com/HolaPrimeGlobal

Discord: https://discord.gg/TJ7TcHPXBf

Quora: https://www.quora.com/profile/HolaPrime/

Reddit: https://www.reddit.com/user/HolaPrime/

Medium: https://medium.com/@social_46267

Media contact

Brand: Hola Prime

Contact: Media team

Email: marketing@holaprime.com

Website: https://holaprime.com/

 

The article is provided by a third-party content provider. SeaPRwire ( https://www.seaprwire.com/ ) makes no warranties or representations in connection therewith.

Sectors: Top Story, Corporate News

SeaPRwire provides real time press release distribution for companies and organizations to 6,500+ media outlets & 3.5 million professional desktops in 90 regions. It distributes press releases in different languages, including: IndonesiaFolk, IndoNewswire, SEATribune, IDNewsZone, LiveBerita, DailyBerita, TaiwanPR, SinchewBusiness, AsiaEase, BuzzHongKong, SingapuraNow, TIHongKong, TaipeiCool, TWZip, AsiaFeatured, dePresseNow, THNewson, KULPR, VNFeatured, MENAEntry, HunaTimes, DubaiLite, ArabicDir, BeritaDaring, TekanAsia, JamKopi …

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Press Release

Promotional Product Experts: One-Stop Destination for High-Quality Branded Business Products Across Australia

Published

10 hours ago

on

November 25, 2024

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Australia, 25th Nov 2024 – Promotional Product Experts, a leading provider of custom-branded business promotional products, is redefining how companies across Australia promote their brands. Offering a diverse range of items with professional printing and embroidery services, the company ensures businesses can create impactful and cost-effective promotional campaigns.

Whether you’re looking for a simple ballpoint pen or a large golf umbrella, Promotional Product Experts guarantees value, quality, and precision across all items. The company also offers a wide variety of branded corporate promotional materials, including keyrings, clothing and apparel, coffee mugs, bags, satchels, and more. Businesses in major cities such as Brisbane, Melbourne, Sydney, Perth, and Adelaide can benefit from these top-tier services.

A Seamless Experience for Your Brand’s Promotional Needs

Promotional Product Experts understands the importance of delivering exceptional service. The website is designed for ease of use, allowing customers to browse a comprehensive catalog of products and request quotes effortlessly. The team provides accurate artwork specifications tailored to individual items, ensuring the final product exceeds expectations.

“We pride ourselves on providing not only high-quality promotional products but also a seamless and efficient experience for our clients,” said Gavin Sekler, spokesperson for Promotional Product Experts. “From concept to delivery, we’re committed to proactive customer service and timely delivery for complete peace of mind.”

Innovative Product Offerings for Every Need

The company specializes in a variety of promotional products, including:

  • Corporate Cheese Sets: Add a touch of sophistication to your branding with promotional cheese boards. Explore options at Corporate Cheese Sets.
  • Corporate Umbrellas: Make a lasting impression with high-quality branded umbrellas. Learn more at Corporate Umbrellas.

These products are carefully curated to enhance a brand’s visibility while maintaining a professional image.

Reliable Delivery and Expert Support

Promotional Product Experts is committed to delivering a hassle-free experience. With a proactive customer support team just a phone call away, the company ensures businesses can navigate the entire process smoothly. Whether it’s addressing queries or assisting with artwork, the team is dedicated to providing unparalleled support.

Why Choose Promotional Product Experts?

  • High-quality corporate promotional merchandise.
  • Affordable and effective branding solutions for businesses.
  • Proactive customer service and reliable delivery across Australia.
  • Easy-to-navigate website for convenient browsing and quoting.

Businesses seeking impactful promotional products can trust Promotional Product Experts to deliver excellence at every step.

Get Started Today

Join the many Australian companies that have enhanced their brand visibility with Promotional Product Experts. Visit www.promotionalproductexperts.com.au to explore the range of promotional business products and request your quote today.

About Promotional Product Experts

Promotional Product Experts is a trusted provider of high-quality promotional merchandise, specializing in professionally branded business items to meet the marketing needs of companies across Australia. With years of experience in the industry, the company has established itself as a leader by offering a diverse range of products combined with exceptional customer service. Whether for corporate events, employee giveaways, or marketing campaigns, Promotional Product Experts delivers innovative solutions that leave a lasting impression.

Media Contact

Organization: Promotional Product Experts

Contact Person: Gavin Sekler

Website: https://www.promotionalproductexperts.com.au/

Email: Send Email

Country: Australia

Release Id: 25112420419

The post Promotional Product Experts: One-Stop Destination for High-Quality Branded Business Products Across Australia appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.

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Press Release

DuckChain Mainnet Launch: Bridging Web2 and Web3 with ISO Innovation

Published

10 hours ago

on

November 25, 2024

By

Last year, Paradigm’s CTO Georgios Konstantopoulos pointed out the inefficiencies in how crypto chains and assets work together via one of his tweets. His thoughts highlighted a major issue in Web3 adoption: complexity.

This native model has become a big hurdle in mass adoption of web3. Even completing one single transaction at times requires too many complex steps Just to make a transaction on a new Layer 1 or Layer 2, a user needs to create an account, securely store the private key or seed phrase, buy gas tokens via a centralized exchange, or bridge assets from another chain-just to start interacting with the new ecosystem.

This process can overwhelm traditional users used to simple “plug-and-play”systems. Thankfully, Web3 builders are introducing “execution-free” solutions to make onboarding easier.

DuckChain: Bridging Web2 and Web3 with ISO

DuckChain is leading the way of this evolution. As the first consumer-grade Layer solution on The Open Network (TON), DuckChain introduced the innovative concept of ISO (Initial Star Offering). This allows users to convert Telegram Stars into on-chain Star assets, bridging Web2 and Web3 seamlessly.

This unique feature makes DuckChain the key to onboarding millions of Telegram users into Web3. It also connects TON with EVM and Bitcoin ecosystems, boosting liquidity and bringing developers to TON.

The market has also recognized DuckChain’s narrative and growth potential.

DuckChain’s Testnet Achievements

DuckChain’s testnet was a massive success:

  • Daily Active Users: Over 2 Million on MiniApps
  • Total Transactions: 29 million
  • User Deposits: $2 million from Web2 users
  • Paying Users: 1 Million
  • Partners: Supported by 20+ partners like Arbitrum and OKX

With the mainnet launch, DuckChain is all set to accelerate Telegram’s evolution into a super app and open a portal connecting the Web2 and Web3 worlds.

ISO: Introducing Telegram Stars as Unified Gas for Chain Transactions

DuckChain, the first TON-based Layer solution built on Arbitrum Orbit, positions itself as a consumer layer. Its mission is to onboard nearly a billion Telegram users to blockchain infrastructure.

Today, most blockchains use their native tokens as gas fees which means users need different tokens for various ecosystems, which makes cross-chain transactions complicated. DuckChain solves this by creating a unified gas system through ISO (Initial Star Offering). With ISO, Telegram Stars can easily be turned into on-chain assets to pay gas fees.

DuckChain’s new mainnet supports assets for on-chain activities. Future updates will also add features like account and chain abstraction to make transactions even easier.

Telegram Star, the native token for the Telegram ecosystem, simplifies payments for services and goods. It can be purchased directly with Apple Pay or Google Pay without needing third-party platforms. Both Web2 and Web3 users can use Telegram Stars within DuckChain, making transactions simple and accessible.

This system not only connects Web2 and Web3 users but also opens doors for wider use of decentralized finance (DeFi) within Telegram’s ecosystem.

DuckChain: Enabling Telegram’s Super App Ambitions

Telegram has integrated with TON and launched MiniApps, aiming to become a Web3 super app.

However, building a mature Web3 ecosystem requires three essentials: user traffic, liquidity, and a thriving ecosystem.

Currently, the Telegram ecosystem faces 3 key challenges:

  1. A predominantly off-chain user base of nearly 1 billion.
  2. A TVL of $300M concentrated in TON and stablecoins, indicating liquidity shortages.
  3. Complex development frameworks which slows developer participation.

DuckChain addresses these challenges through ISO, liquidity hubs, and modular development tools.

TON’s Liquidity Hub

EVM-compatible chains currently hold 80% of the total $100 billion in DeFi, while Bitcoin assets represent a large, untapped $1.8 trillion market. TON’s ecosystem, however, faces liquidity shortages. DuckChain, built on Arbitrum Orbit, connects TON with EVM-compatible ecosystems for seamless interoperability.

Moreover, it integrates deeply with Bitcoin L2 solutions, such as Babylon, making it a crucial bridge for TON’s liquidity and value exchange.

DuckChain’s mainnet introduces solutions like multi-chain and liquidity abstraction, enabling users to pay gas fees using various tokens, including TON and Telegram Star. It also incentivizes TON staking through DuckChain, offering annual yields and facilitating liquidity flow between ecosystems.

Modular Tools for Developers

To overcome TON’s development complexity, DuckChain collaborates with Arbitrum to provide an EVM-compatible framework, simplifying the creation, deployment, and migration of applications. Developers can leverage staking, marketplaces, DID systems, and other modular tools to build scalable dApps, seamlessly integrated with Telegram MiniApps.

DuckChain has already attracted over 50 ecosystem projects, fueling early-stage growth in TON’s application layer.

Soda Lee

https://duckchain.io/

info@duckchain.io

SOURCE: DuckChain

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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.

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