Press Release
SupportLogic Unveils Cognitive AI Cloud to Power the Next Generation of Enterprise AI Agents
New AI-Native Platform Delivers the Foundation of Agentic AI, Enabling Autonomous, Context-Aware AI Agents to Transform Customer Support Operations
San Jose, California, United States, 25th Feb 2025 – SupportLogic, the world’s first AI-native support experience (SX) platform, today announced the launch of SupportLogic Cognitive AI Cloud, an AI platform designed specifically to power enterprise-class AI agents that automate and transform customer support operations.
Built to solve the complex technical challenges in enterprise support — including data silos, signal loss, and context loss — Cognitive AI Cloud enables hyper-personalized, context-aware AI agents that seamlessly integrate into existing workflows. The platform powers nine autonomous and ambient AI agents that eliminate escalations, churn, inefficiencies and resolution delays. SupportLogic processes over 240 billion predictions and signals per year, delivering proven business impact for complex B2B enterprises.
A New Era of Agentic AI for Customer Support
Agentic AI builds on the foundation of predictive and generative AI, allowing enterprises to automate and scale complex support workflows such as routing cases to the right engineer and resolving customer issues. A recent TSIA survey found that 56% of Support Service organizations are piloting AI capabilities.
Core AI Capabilities Powering SupportLogic Cognitive AI Cloud:
- Data Extraction Engine — Connects to all major systems of record (Dynamics 365, Jira, Salesforce, ServiceNow, Snowflake, Zendesk) and normalizes data without duplication.
- Signal Extraction Engine — Detects over 40 signals including sentiment, frustration, commercial intent, and urgency, even in jargon-heavy conversations.
- Context Engine — Retains historical customer intelligence, preserving context beyond LLM limitations.
- Orchestration Engine — Enables highly-configurable, AI-driven alerts, coaching rubrics, and routing rules that integrate with business processes.
- Predictive Answer Engine — Uses precision RAG to deliver accurate answers, outperforming OpenAI benchmarks.
SupportLogic’s nine AI agents optimize enterprise support by automating workflows and improving efficiency.
- Knowledge Agent – Provides precise answers via precision RAG.
- Account Health Agent – Offers real-time customer health insights.
- Voice Agent – Unifies voice data and detects sentiment in calls.
- Sentiment Agent – Analyzes customer emotions beyond surveys.
- Routing Agent – Automates intelligent case assignments.
- Coaching Agent – Enables AI-powered quality assurance.
- Escalation Agent – Predicts and prevents escalations.
- Prioritization Agent – Eliminates backlog and inefficiencies.
- Language Agent – Provides auto-translation and tone assistance.
SupportLogic Cognitive AI Cloud is delivered in a GDPR and CCPA-compliant Virtual Private Cloud (single tenant architecture per customer) to address many of the safety and regulatory compliance requirements holding back enterprise adoption of AI.
“With the launch of SupportLogic Cognitive AI Cloud, we are building the foundation of Agentic AI for enterprise support,” said Karan Sood, Chief Product Officer, SupportLogic. “Our AI-native platform is agnostic to underlying systems of record and seamlessly integrates into workflows, enabling hyper-personalized, context-aware AI agents that enhance efficiency, reduce escalations, and transform support teams into proactive, predictive operations.”
The SupportLogic Cognitive AI Cloud is generally available today. SupportLogic Founder and CEO, Krishna Raj Raja, will be speaking about Agentic AI and the Cognitive AI Cloud at an upcoming webinar with Thomas Lah, Executive Director at TSIA, on March 6, 2025 – Link to register. SupportLogic is also hosting its Support Experience AI conference in Bangalore on March 28, 2025 – Link to register.
About SupportLogic
SupportLogic is the leader in Support Experience (SX) management, helping companies transform support into a strategic advantage. Powered by predictive, generative, and agentic AI, SupportLogic extracts sentiment signals from structured and unstructured data to deliver real-time insights, intelligent recommendations, and automated workflows. Global enterprises trust SupportLogic to prevent escalations, reduce costs, and elevate customer experience. Learn more at supportlogic.com.
Media Contact
Organization: SupportLogic
Contact Person: Joe Andrews
Website: https://supportlogic.com
Email: pr@supportlogic.com
City: San Jose
State: California
Country: United States
Release Id: 25022524369
The post SupportLogic Unveils Cognitive AI Cloud to Power the Next Generation of Enterprise AI Agents appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Building a Legacy of Excellence in Outdoor and Indoor Living Spaces: Colpani Construction Leads the Way in Cooper City
United States, 19th Apr 2025 — Homeowners seeking to elevate their outdoor and indoor living spaces can trust the expertise of Colpani Construction, a full-service general contracting company known for transforming properties with exceptional craftsmanship and attention to detail. From outdoor kitchens and stamped concrete to garage makeovers, impact windows and doors, and efficient permit expediting, Colpani Construction continues to set the standard for high-quality residential construction in Cooper City and surrounding areas.
At the heart of Colpani Construction’s mission is a commitment to creating functional, beautiful spaces where families can live, entertain, and enjoy every moment at home.
“We’re not just building structures — we’re building lifestyle experiences,” says Jon Colpani, founder of the company. “Every detail matters, and every client matters. That’s the difference we bring to every project.”
Trusted General Contractors in Cooper City
As a leading general contractor in Cooper City, Colpani Construction offers a full suite of construction services, tailored to fit each homeowner’s unique vision and budget. The company blends technical know-how with creativity, managing projects from initial design through final build.
Whether you’re looking to expand your living space outdoors or renovate a key part of your home, Colpani Construction delivers with professionalism, clear communication, and results that exceed expectations.
Custom Outdoor Kitchens, Decorative Concrete & Garage Makeovers
Colpani Construction specializes in designing and building outdoor kitchens that elevate backyards into luxury gathering spots, perfect for entertaining family and friends. These kitchens are fully customized with high-end finishes, smart layouts, and premium materials.
The team also delivers exceptional results with stamped concrete, offering decorative driveways, patios, and walkways that blend beauty with durability. For those looking to make the most of their interior spaces, garage makeovers transform cluttered or underused areas into sleek, functional extensions of the home.
Protect and Beautify with Impact Windows and Doors
In hurricane-prone South Florida, safety and resilience are essential. Colpani Construction installs high-performance impact windows and doors that not only protect against severe weather but also enhance your home’s energy efficiency, soundproofing, and curb appeal.
Permit Expediting & Code Violation Repair – Streamlining the Process
Dealing with city permits and code regulations can be a frustrating process for homeowners. Colpani Construction makes it simple with expert permit expediting services, ensuring your project complies with all local requirements and is approved as quickly as possible.
The company also provides code violation repair services to bring properties back into compliance and avoid costly delays or fines.
Family-Owned, Community-Focused
As a family-owned and operated company, Colpani Construction builds more than homes — they build lasting relationships. Every client is treated like family, and each project is handled with honesty, transparency, and respect. The company’s commitment to service excellence has made them a trusted choice for homeowners throughout Cooper City.
To read real customer reviews and see why locals love working with Colpani Construction, visit their Google Business Profile.
“Our clients trust us with their homes, and that’s something we never take for granted,” adds Jon Colpani. “It’s our mission to deliver results they’ll love for years to come.”
Connect with Colpani Construction Today
Discover more about Colpani Construction’s services, values, and past projects by visiting their official website at www.colpaniconstruction.com.
Whether you’re looking to build a dream backyard, reinforce your home with impact protection, or streamline your next construction project, Colpani Construction is your go-to general contractor in Cooper City.
About Colpani Construction
Colpani Construction is a family-owned general contracting company based in Cooper City, Florida. With a strong foundation built on integrity, quality workmanship, and customer-first service, the company specializes in outdoor kitchens, stamped concrete, impact windows and doors, garage makeovers, and permit expediting. Colpani Construction brings years of experience, a passion for design, and expert knowledge of Florida construction codes to every residential project. The team is committed to helping homeowners create stylish, functional spaces that enhance their lifestyle and increase the value of their property.
Media Contact
Organization: Colpani Construction
Contact Person: Support Team
Website: https://colpaniconstruction.com/
Email: Send Email
Country:United States
Release id:26665
View source version on King Newswire:
Building a Legacy of Excellence in Outdoor and Indoor Living Spaces: Colpani Construction Leads the Way in Cooper City
It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Building a Legacy of Excellence in Outdoor and Indoor Living Spaces: Colpani Construction Leads the Way in Cooper City
United States, 19th Apr 2025 — Homeowners seeking to elevate their outdoor and indoor living spaces can trust the expertise of Colpani Construction, a full-service general contracting company known for transforming properties with exceptional craftsmanship and attention to detail. From outdoor kitchens and stamped concrete to garage makeovers, impact windows and doors, and efficient permit expediting, Colpani Construction continues to set the standard for high-quality residential construction in Cooper City and surrounding areas.
At the heart of Colpani Construction’s mission is a commitment to creating functional, beautiful spaces where families can live, entertain, and enjoy every moment at home.
“We’re not just building structures — we’re building lifestyle experiences,” says Jon Colpani, founder of the company. “Every detail matters, and every client matters. That’s the difference we bring to every project.”
Trusted General Contractors in Cooper City
As a leading general contractor in Cooper City, Colpani Construction offers a full suite of construction services, tailored to fit each homeowner’s unique vision and budget. The company blends technical know-how with creativity, managing projects from initial design through final build.
Whether you’re looking to expand your living space outdoors or renovate a key part of your home, Colpani Construction delivers with professionalism, clear communication, and results that exceed expectations.
Custom Outdoor Kitchens, Decorative Concrete & Garage Makeovers
Colpani Construction specializes in designing and building outdoor kitchens that elevate backyards into luxury gathering spots, perfect for entertaining family and friends. These kitchens are fully customized with high-end finishes, smart layouts, and premium materials.
The team also delivers exceptional results with stamped concrete, offering decorative driveways, patios, and walkways that blend beauty with durability. For those looking to make the most of their interior spaces, garage makeovers transform cluttered or underused areas into sleek, functional extensions of the home.
Protect and Beautify with Impact Windows and Doors
In hurricane-prone South Florida, safety and resilience are essential. Colpani Construction installs high-performance impact windows and doors that not only protect against severe weather but also enhance your home’s energy efficiency, soundproofing, and curb appeal.
Permit Expediting & Code Violation Repair – Streamlining the Process
Dealing with city permits and code regulations can be a frustrating process for homeowners. Colpani Construction makes it simple with expert permit expediting services, ensuring your project complies with all local requirements and is approved as quickly as possible.
The company also provides code violation repair services to bring properties back into compliance and avoid costly delays or fines.
Family-Owned, Community-Focused
As a family-owned and operated company, Colpani Construction builds more than homes — they build lasting relationships. Every client is treated like family, and each project is handled with honesty, transparency, and respect. The company’s commitment to service excellence has made them a trusted choice for homeowners throughout Cooper City.
To read real customer reviews and see why locals love working with Colpani Construction, visit their Google Business Profile.
“Our clients trust us with their homes, and that’s something we never take for granted,” adds Jon Colpani. “It’s our mission to deliver results they’ll love for years to come.”
Connect with Colpani Construction Today
Discover more about Colpani Construction’s services, values, and past projects by visiting their official website at www.colpaniconstruction.com.
Whether you’re looking to build a dream backyard, reinforce your home with impact protection, or streamline your next construction project, Colpani Construction is your go-to general contractor in Cooper City.
About Colpani Construction
Colpani Construction is a family-owned general contracting company based in Cooper City, Florida. With a strong foundation built on integrity, quality workmanship, and customer-first service, the company specializes in outdoor kitchens, stamped concrete, impact windows and doors, garage makeovers, and permit expediting. Colpani Construction brings years of experience, a passion for design, and expert knowledge of Florida construction codes to every residential project. The team is committed to helping homeowners create stylish, functional spaces that enhance their lifestyle and increase the value of their property.
Media Contact
Organization: Colpani Construction
Contact Person: Support Team
Website: https://colpaniconstruction.com/
Email: Send Email
Country:United States
Release id:26665
View source version on King Newswire:
Building a Legacy of Excellence in Outdoor and Indoor Living Spaces: Colpani Construction Leads the Way in Cooper City
It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Building a Legacy of Excellence in Outdoor and Indoor Living Spaces: Colpani Construction Leads the Way in Cooper City
United States, 19th Apr 2025 — Homeowners seeking to elevate their outdoor and indoor living spaces can trust the expertise of Colpani Construction, a full-service general contracting company known for transforming properties with exceptional craftsmanship and attention to detail. From outdoor kitchens and stamped concrete to garage makeovers, impact windows and doors, and efficient permit expediting, Colpani Construction continues to set the standard for high-quality residential construction in Cooper City and surrounding areas.
At the heart of Colpani Construction’s mission is a commitment to creating functional, beautiful spaces where families can live, entertain, and enjoy every moment at home.
“We’re not just building structures — we’re building lifestyle experiences,” says Jon Colpani, founder of the company. “Every detail matters, and every client matters. That’s the difference we bring to every project.”
Trusted General Contractors in Cooper City
As a leading general contractor in Cooper City, Colpani Construction offers a full suite of construction services, tailored to fit each homeowner’s unique vision and budget. The company blends technical know-how with creativity, managing projects from initial design through final build.
Whether you’re looking to expand your living space outdoors or renovate a key part of your home, Colpani Construction delivers with professionalism, clear communication, and results that exceed expectations.
Custom Outdoor Kitchens, Decorative Concrete & Garage Makeovers
Colpani Construction specializes in designing and building outdoor kitchens that elevate backyards into luxury gathering spots, perfect for entertaining family and friends. These kitchens are fully customized with high-end finishes, smart layouts, and premium materials.
The team also delivers exceptional results with stamped concrete, offering decorative driveways, patios, and walkways that blend beauty with durability. For those looking to make the most of their interior spaces, garage makeovers transform cluttered or underused areas into sleek, functional extensions of the home.
Protect and Beautify with Impact Windows and Doors
In hurricane-prone South Florida, safety and resilience are essential. Colpani Construction installs high-performance impact windows and doors that not only protect against severe weather but also enhance your home’s energy efficiency, soundproofing, and curb appeal.
Permit Expediting & Code Violation Repair – Streamlining the Process
Dealing with city permits and code regulations can be a frustrating process for homeowners. Colpani Construction makes it simple with expert permit expediting services, ensuring your project complies with all local requirements and is approved as quickly as possible.
The company also provides code violation repair services to bring properties back into compliance and avoid costly delays or fines.
Family-Owned, Community-Focused
As a family-owned and operated company, Colpani Construction builds more than homes — they build lasting relationships. Every client is treated like family, and each project is handled with honesty, transparency, and respect. The company’s commitment to service excellence has made them a trusted choice for homeowners throughout Cooper City.
To read real customer reviews and see why locals love working with Colpani Construction, visit their Google Business Profile.
“Our clients trust us with their homes, and that’s something we never take for granted,” adds Jon Colpani. “It’s our mission to deliver results they’ll love for years to come.”
Connect with Colpani Construction Today
Discover more about Colpani Construction’s services, values, and past projects by visiting their official website at www.colpaniconstruction.com.
Whether you’re looking to build a dream backyard, reinforce your home with impact protection, or streamline your next construction project, Colpani Construction is your go-to general contractor in Cooper City.
About Colpani Construction
Colpani Construction is a family-owned general contracting company based in Cooper City, Florida. With a strong foundation built on integrity, quality workmanship, and customer-first service, the company specializes in outdoor kitchens, stamped concrete, impact windows and doors, garage makeovers, and permit expediting. Colpani Construction brings years of experience, a passion for design, and expert knowledge of Florida construction codes to every residential project. The team is committed to helping homeowners create stylish, functional spaces that enhance their lifestyle and increase the value of their property.
Media Contact
Organization: Colpani Construction
Contact Person: Support Team
Website: https://colpaniconstruction.com/
Email: Send Email
Country:United States
Release id:26665
View source version on King Newswire:
Building a Legacy of Excellence in Outdoor and Indoor Living Spaces: Colpani Construction Leads the Way in Cooper City
It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Building a Legacy of Excellence in Outdoor and Indoor Living Spaces: Colpani Construction Leads the Way in Cooper City
Building a Legacy of Excellence in Outdoor and Indoor Living Spaces: Colpani Construction Leads the Way in Cooper City
Building a Legacy of Excellence in Outdoor and Indoor Living Spaces: Colpani Construction Leads the Way in Cooper City
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