Press Release
SupportLogic Founder Krishna Raj Raja Announces Launch of New Book on AI-Powered Customer Experience at Web Summit 2024
San Jose, California, United States, 21st Nov 2024 – At this year’s Web Summit, SupportLogic founder and CEO Krishna Raj Raja has launched his highly anticipated book, “Support Experience – How Innovative Companies Are Using Artificial Intelligence to Win the Hearts, Minds, and Wallets of Customer.” Raja’s book explores how AI is transforming customer experience, turning customer support from a reactive cost center into a proactive profit driver, with insights into customer-centric strategies used by leading global companies.
Raja, an early product support engineering pioneer at VMware has channeled his extensive experience into founding SupportLogic, a Silicon Valley startup dedicated to improving customer support through AI-powered insights. His book introduces the Support Experience (SX) framework, a concept Raja developed to elevate customer experience through AI, harnessing actionable insights from customer interactions to proactively improve products and customer satisfaction.
About the Book: The Blueprint for the AI-Powered Customer Experience
The book provides a strategic roadmap for CEOs, CROs, CIOs, customer support leaders, and anyone interested in leveraging AI to enhance post-sales customer experience. Raja delves into the “Voice of the Customer” (VoC), emphasizing the role AI plays in interpreting sentiment from real-time customer conversations and how these insights can inform business decisions, prevent customer churn, and maintain loyal relationships.
With the current surge of interest in artificial intelligence, “Support Experience” book arrives at a pivotal time. As investors grow more cautious about ROI from AI initiatives, this book offers a grounded, practical perspective on how AI can be leveraged for meaningful impact beyond the hype. Krishnaraj Raja’s insights provide a clear roadmap for executives looking to enhance customer loyalty and satisfaction while delivering measurable returns on AI investments. By focusing on real-world applications in customer experience, Raja’s approach demonstrates how AI can be a sustainable asset rather than a fleeting trend.
- Readers will gain insight into:
- The Role of AI in Customer Relations: Raja demonstrates how advanced AI and GenAI models can move beyond traditional chatbots, understanding nuanced customer emotions to provide better support and increase employee empathy.
- Key Trends in AI and Customer Experience: The book explores how AI can amplify the emotional intelligence of support staff, anticipate customer needs, and provide early warning signals for customer escalations.
- The Power of Support Experience (SX): Raja details how an AI-driven support strategy can transform customer service from a back-end operation to a front-line driver of business growth and innovation.
About Krishnaraj Raja
Krishnaraj Raja’s career began in Chennai, India, where he was VMware’s first engineer in the region. He later joined Silicon Valley’s CloudPhysics, contributing as a founding team member and guiding the company to its acquisition by Hewlett Packard Enterprise (HPE). In 2016, Raja founded SupportLogic to apply Natural Language Processing (NLP) to customer support, helping major brands improve customer relations by understanding the “true voice of the customer.”
Raja’s book underscores his vision of a customer-centric, AI-powered future, offering strategies for companies to use AI as a competitive edge in delivering superior customer experiences.
About SupportLogic
SupportLogic is a leader in Support Experience (SX) management and post-sales customer experience (CX) observability. The SupportLogic SX platform empowers companies to proactively understand and act on the voice of the customer, protect critical customer relationships, and retain revenue. Leveraging predictive and generative AI, SupportLogic extracts and analyzes customer sentiment signals from both structured and unstructured data, providing actionable recommendations, collaborative workflows, and tailored content.
Since its founding in 2016 in Silicon Valley, SupportLogic has raised over $62 million and collaborates with many global enterprises. The company’s clients reduce churn, and elevate customer support through actionable insights that transform traditional customer support into a proactive, high-impact experience. To learn more, visit supportlogic.com.
Media Contact
Organization: SupportLogic
Contact Person: Svitlana Rahimova
Website: https://supportexperience.ai
Email: pr@supportlogic.com
Contact Number: +14086031710
City: San Jose
State: California
Country: United States
Release Id: 21112419987
The post SupportLogic Founder Krishna Raj Raja Announces Launch of New Book on AI-Powered Customer Experience at Web Summit 2024 appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
TRUMP Meme Coin Revolutionizes Crypto Markets – Powered by DDB Miner
The $TRUMP Meme Coin, launched just days before the inauguration of President-elect Donald Trump as the 47th President of the United States, has rapidly gained traction in the cryptocurrency market. Following its debut, the coin’s market value surged by more than 300%, reaching a peak of $6.76 billion in market cap, according to CoinMarketCap. The sharp increase reflects growing public interest and enthusiasm surrounding the coin. At one point, the coin saw a remarkable 1,250% price spike, reaching 21 USDT.
Currently, a total of 200 million $TRUMP tokens have been issued, with plans to release an additional 800 million tokens over the next three years. Based on the current market price, the unreleased tokens have a theoretical value of up to $24 billion.
Cloud Mining with DDB Miner: Your Path to Passive Income
Cloud mining offers a cost-effective way to mine cryptocurrencies without the hassle of expensive equipment or high electricity costs. DDB Miner simplifies the process, allowing users to mine profitably with minimal effort, even for beginners.
With a seamless sign-up process, users receive a $12 bonus to get started and begin earning a daily bonus. DDB Miner’s intuitive platform, coupled with low investment requirements, makes it an ideal choice for those seeking passive income through cryptocurrency mining.
Why Cloud Mining with DDB Miner is the Right Choice
Cloud mining eliminates the need for specialized hardware and the burden of utility bills, allowing users to earn a steady income. DDB Miner enables individuals to utilize its cutting-edge infrastructure for a hassle-free mining experience.
No equipment, no high electricity costs—just a reliable stream of passive income. DDB Miner is perfect for anyone looking to explore the world of mining without large upfront investments or technical expertise.
Getting Started with Cloud Mining
Starting with DDB Miner is simple and can be done in just a few minutes. Follow these steps to begin:
Register: Visit the official website, register your account with one click, and get started.
Download the App: Download the app to easily manage your account, track mining progress, and monitor your earnings.
Mining Contracts on DDB Miner
After registration and claiming your initial bonus, users can invest in mining contracts tailored to their budgets. DDB Miner offers flexible plans that cater to various wallet sizes. Once you invest, your funds will begin generating daily returns, allowing you to watch your Bitcoin grow. Additionally, you can withdraw your funds at any time or choose to reinvest them for increased earnings.
Advantages of Choosing DDB Miner
New Hardware: DDB Miner uses the latest ASIC and GPU equipment from industry leaders such as Bitmain, Canaan, and Nvidia.
Stable Profits: Revenue is credited to user accounts daily, ensuring consistent earnings.
Fast Payouts: Withdrawal requests are processed within five minutes, ensuring quick access to your funds.
Fund Security: Most funds are stored securely in cold wallets to protect against potential threats.
Eco-Friendly Mining: The platform uses solar panels to power its operations, making the mining process more sustainable.
Community Support: DDB Miner boasts a large, active community where users can share experiences and advice.
Maximize Earnings with DDB Miner’s Affiliate Program
DDB Miner also offers an affiliate program, allowing users to earn additional income by referring friends and family. By sharing your unique referral link, you can earn between 3% and 4.5% of the investments made by those you invite, generating passive income from their mining activities.
How to Participate:
Sign up and receive your referral link.
Invite friends via social media or your website.
Earn bonuses from the investments of those you refer and watch your earnings grow.
Conclusion
DDB Miner provides a simple and profitable way to engage in cloud mining, even for beginners. With minimal investment, a user-friendly interface, and daily bonuses, DDB Miner offers a convenient and secure solution for those looking to earn a steady income. Flexible contracts, top-tier security, and an eco-friendly approach make it a comprehensive platform for anyone interested in cloud mining.
Start your journey with DDB Miner today and unlock the potential for worry-free mining and income generation.
For more information, visit the DDB Miner official website: www.ddbminer.com.
Or download the mobile app Google Play or Apple App Store.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
BRS Biotech: Leading the Charge in Innovative Biotechnological Equipment
In the rapidly evolving field of biotechnology, the demand for advanced equipment to facilitate research and production is paramount. One company that stands out in the realm of biotechnological installations is BRS Biotech. Specializing in the design and manufacturing of state-of-the-art equipment, BRS Biotech provides solutions that cater to various sectors, including pharmaceuticals, agriculture, and environmental science.
The Importance of Fermenters and Bioreactors
At the heart of many biotechnological processes are fermenters and bioreactors. These systems play a crucial role in the cultivation of microorganisms and cells, allowing for the production of valuable products such as enzymes, proteins, and biofuels. BRS Biotech offers a range of customizable fermenters and bioreactors that meet the diverse needs of researchers and industrial manufacturers. Their systems are designed for optimal performance, ensuring high yield and efficiency.
High-Speed Tubular Centrifuges
Another essential piece of equipment in the biotechnology sector is the high-speed tubular centrifuge. This technology is vital for the separation and purification of biological materials. BRS Biotech’s High-Speed tubular centrifuges are engineered to handle large volumes of fluid while maintaining the integrity of the biological components. This results in cleaner and more concentrated products, which is essential for downstream processing in biopharmaceutical production.
Pilot Fermenters: Bridging the Gap Between Research and Production
For researchers looking to scale up their processes, pilot fermenters are an invaluable tool. These systems allow for the transition from laboratory-scale experiments to larger production runs. BRS Biotech’s pilot fermenters are designed with flexibility in mind, enabling scientists to test various parameters before committing to full-scale production. This not only saves time and resources but also enhances the overall efficiency of the bioproduction process.
Industrial Bioreactors: Scaling Up for Commercial Production
Once the research phase is complete, the focus shifts to commercial production. Industrial bioreactors are essential for this stage, as they are designed to process large quantities of biological materials while ensuring consistent quality. BRS Biotech excels in providing industrial bioreactors that incorporate advanced control systems, allowing for precise monitoring and adjustments throughout the fermentation process. This level of control is crucial for maintaining optimal conditions and maximizing yield.
BRS Biotech is at the forefront of biotechnological advancements, providing essential equipment such as fermenters, bioreactors, high-speed tubular centrifuges, pilot fermenters, and industrial bioreactors. By offering innovative solutions tailored to the needs of the biotechnology sector, BRS Biotech plays a pivotal role in supporting research and production efforts worldwide. As the industry continues to grow, the importance of high-quality biotechnological equipment cannot be overstated, making BRS Biotech a key player in this dynamic field.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Presale of TRUMP 2.0 MEME TOKEN is Live on Pinksale
GlobePRWire / January 22, 2025 , TRUMP 2.0 has announced the launch of the presale of $TRUMP2 on Pinksale. This presale marks an exciting moment for the crypto community, as it gives meme enthusiasts and the crypto community a second chance to join the hyper around TRUMP.
Speaking to the media, the spokesperson of TRUMP 2.0 said, “Built on the Solana blockchain, $TRUMP2 offers a unique opportunity for individuals to connect with a movement that celebrates resilience, courage, and the iconic legacy of President Donald J. Trump.”
$TRUMP2 is more than just a meme token—it’s a digital tribute inspired by the ideals and spirit of President Trump. This token is designed to unite people, offering a chance to be part of a community without political affiliations or ties to official campaigns. According to its creators, “$TRUMP2 is the only official Trump 2.0 meme token, created in honor of President Donald J. Trump.”
The token aims to capture the excitement and energy of the Trump movement while giving supporters a second chance to experience the wealth-generation opportunities that others may have missed.
Key Advantages Provided by $TRUMP2:
- A Second Chance to Join the Movement
For those who missed the first wave, $TRUMP2 is an opportunity to engage with an exciting, community-driven token inspired by President Trump’s resilience.
- Built on the Solana Blockchain
Solana, a leading blockchain network, ensures fast, secure, and energy-efficient transactions.
- Simple and Seamless Access
Users can easily purchase $TRUMP2 through Pinksale.finance using their Phantom wallets, with tokens delivered in just minutes.
Community Spirit and Shared Vision
$TRUMP2 is more than a cryptocurrency—it’s about building a global community that embodies resilience and determination. The inspiration stems from President Trump’s “FIGHT FIGHT FIGHT” moment on July 13, 2024, which energized millions. This historic spirit is now reflected in the $TRUMP2 token, uniting supporters around a common goal.
Key Details
• Token Name: TRUMP 2.0
• Symbol: $TRUMP2
• Blockchain: Solana
• Contract Address (CA): DdG5syEQvpVBbk3XML9Jry8eGRwKcoumotuTF3Nkjznx
Whether someone is a long-time Trump supporter or new to cryptocurrency, $TRUMP2 offers an exciting opportunity to engage with a community-driven movement.
Get $TRUMP2 on Pinksale:
https://www.pinksale.finance/solana/launchpad/AQ84oh59YnXB73ziFDWETqbAkrkWLv9Ez6ZE57aBfgQD
For more information, visit www.gettrumpmemes20.com.
Stay updated by following us on Twitter: @getrumpmemes20.
Join the community on Telegram: https://t.me/gettrumpmemes20
Media Contact:
Company Name: TRUMP 2.0
Contact Person:Jamie Reid
Email: info@gettrumpmemes20.com
Website: www.gettrumpmemes20.com
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
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