Press Release
CGTN: Digitalization is revolutionizing China’s mega-city urban governance
CGTN publishes an article that introduces how the Chinese government is improving its urban governance system and how the advancement of the country’s smart city technology is assisting the government do it.
As winter settles over Beijing, the city’s 12345 hotline has seen a remarkable 61 percent drop in heating-related complaints. This isn’t a coincidence. This is because since this summer, Beijing’s heating department has proactively repaired the city’s heating system based on frequent issues flagged by residents through the hotline.
Another heartwarming story comes from Ma Shujie, a 63-year-old retired teacher who was struggling to find a suitable nursing home for her 89-year-old mother-in-law. With no luck finding a nearby facility, Ma turned to the 12345 hotline for help. Her request quickly gathered momentum as other similar cases were raised by citizens across Beijing. Thanks to the combined efforts of different government departments, more than 1,000 community-based eldercare stations were established, and Ma’s mother-in-law found a facility just a short walk from her home.
Launched to provide fast solutions to everyday problems, the 12345 hotline has become an indispensable part of Beijing’s urban fabric. From healthcare to housing and even transportation, residents can turn to this government service for everything from emergency requests to general inquiries.
In the six years since its launch, the 12345 hotline has handled an astounding 150 million requests. Resolution rates have skyrocketed from 53 percent to 97 percent, while satisfaction levels have soared from 65 percent to 97.3 percent.
Big data drives long-term changes
The government isn’t just listening. It also uses the big data to drive long-term changes.
“By analyzing vast amounts of data from citizen requests, the platform generates valuable insights that help inform decision-making at the highest levels. It’s an essential tool for science-based governance,” Meng Tianguang, a professor from Tsinghua University’s School of Social Sciences, told CMG.
Taking the case of the Huilongguan and Tiantongyuan areas, two adjacent mega-communities in the northern part of Beijing as an example, the government used 12345 feedback to uncover severe traffic congestion and public facility shortages as the population there swelled far beyond the area’s planned capacity. In response, more than 60 public infrastructure projects were launched in 2018, which improved everything from transportation to healthcare and recreation for residents.
But Beijing’s efforts to improve city governance don’t end there. To make accessing government services even easier, the city has partnered with popular apps like WeChat, Alipay, and Baidu to provide online platforms for handling administrative matters.
On Wechat, citizens can now access nearly a thousand services through the “Jingtong” mini-program, from booking marriage registration appointments to checking traffic or updating social security information. This unified platform spans more than 20 government departments, bringing services to the fingertips of millions.
China accelerates full-scale urban digitalization
Across China, other large cities are also making changes to improve city governance. From Shanghai to Nanjing, Wuhan to Hangzhou, urban centers are adopting similar hotlines and leveraging digital technologies like AI, big data, and the Internet of Things (IoT) to streamline governance and make urban living more sustainable and citizen-friendly.
Shanghai’s Pudong New Area is one outstanding example. In 2018, the city introduced an ambitious “urban brain” system, integrating cloud computing, big data, and AI with IoT and sensor networks to create a real-time, all-encompassing digital management platform. The system has transformed the way the city monitors everything from traffic patterns to waste management and public safety.
Taking the bike-sharing management system in Pudong as an example, by integrating GPS data from shared bikes with the “urban brain” system, the government can track bike locations in real-time. If an area becomes oversaturated with bikes, the system can prompt companies to redistribute them, ensuring efficient usage while preventing congestion.
Wang Dacheng, Director of the Smart City Engineering Department of the Aerospace Information Research Institute at the Chinese Academy of Sciences, noted that China’s smart city technology is rapidly advancing, entering a phase of full-scale urban digitalization. He stressed the need to continue policy support and investment in 5G, IoT, and cloud computing, alongside promoting AI in urban management, while ensuring interoperability and compatibility through clear technical standards.
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Luxuri Unveils Q4 Edition and Announces 2024 Luxury Award Winners
Luxuri, the premier lifestyle media brand dedicated to curating the world’s most exquisite products, services, and experiences, is proud to announce the launch of its highly anticipated Luxuri Magazine Q4 edition. This season’s publication embodies the essence of refined living, presenting readers with an unparalleled exploration of global luxury, from transformative wellness retreats and artisanal craftsmanship to rare wines and bespoke travel experiences.
At the heart of this Q4 edition, Luxuri is honored to reveal the distinguished winners of the Luxuri Awards 2024. These accolades celebrate the leading visionaries, artisans, and innovators who are redefining excellence in their respective fields. Each winner exemplifies our brand’s core values of quality, authenticity, and sophistication, setting a benchmark for others to follow.
Q4 Award Winners: Pioneers in Luxury, Wellness, and Heritage
VIVAMAYR – Premium Medical Resort of the Year, Austria 2024
Setting a new standard in medical wellness, VIVAMAYR merges cutting-edge Mayr medicine with a holistic approach to health, vitality, and longevity. Guests embark on transformative journeys that prioritise gut health, preventive care, and sustainable lifestyle changes. In this Q4 edition, readers will discover how VIVAMAYR transcends the notion of a traditional retreat to deliver a life-altering experience designed to endure long after one’s stay.
Aman Spa – Holistic Wellness Destination of the Year, Canada 2024
Aman Spa in Toronto takes an expansive view of well-being, offering treatments that harmonize body, mind, and spirit. Rather than focusing solely on remedying discomfort, Aman Spa emphasizes preventative care and emotional balance, redefining the concept of true holistic wellness. Our coverage provides insights into their comprehensive and personalized approach, illustrating why Aman Spa is an indispensable destination for the discerning wellness connoisseur.
Jidvei – Dry White Wine Producer of the Year, Romania 2024
Amid the storied landscapes of Transylvania, Jidvei Winery upholds a centuries-long tradition of viticulture while embracing modern innovation. Renowned for its Protected Designation of Origin wines, Jidvei captures the terroir’s distinct character in every bottle. In this edition, Luxuri immerses readers in Jidvei’s world, revealing how the winery’s heritage, estate vineyards, and the elegant Bethlen-Haller Castle converge to produce extraordinary wines that speak to Romania’s rich cultural tapestry.
Engel & Völkers Snell Real Estate – Best Luxury Real-Estate Brokerage, Mexico 2024
For close to three decades, Engel & Völkers Snell Real Estate has set the benchmark in the luxury property market of Los Cabos, Baja California Sur. Their storied legacy stems from an unwavering commitment to excellence, a carefully curated portfolio, and personalized client services that reflect both local allure and global prestige. In this Q4 edition, readers gain insight into how Engel & Völkers Snell Real Estate has redefined what it means to deliver a world-class luxury real estate experience.
Dacastello Vini – Best Italian Wine Exporter 2024
Dacastello Vini epitomizes Italian winemaking, bridging the gap between regional vineyards and wine enthusiasts worldwide. Boasting a diverse selection of over 100 varieties, the company celebrates Italy’s storied viticulture, terroir, and craftsmanship. Readers will discover how Dacastello Vini’s commitment to tradition, sustainability, and quality elevates it beyond a simple exporter, positioning it as a cultural ambassador for Italy’s rich wine heritage.
About Luxuri
Luxuri is a leading lifestyle media brand dedicated to showcasing the best in mid to high-end products and services. Through our stylish magazine, real-time news website, and strategic digital marketing offerings, we connect readers with expert insights into luxury living. From fashion and beauty to travel, health, and beyond, Luxuri guides discerning audiences toward a life well-lived, enriched by authentic quality and refined taste.
About the Luxuri Awards
The Luxuri Awards celebrate excellence, innovation, and impactful leadership across the luxury spectrum. Our rigorous nomination and evaluation process highlights trail blazers in fashion, beauty, wellness, travel, hospitality, fine beverages, automotive, real estate, and more. By recognizing both established icons and emerging talents, the Luxuri Awards pay homage to the visionaries who shape the future of luxury, inspiring our global audience to embrace the extraordinary.
Media Contact:
For more information about Luxuri, our Q4 edition, and the 2024 Luxuri Award winners, please visit www.luxurimag.com/magazine
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2. Company name: Luxuri
3. Contact person: James Winslow
4. Country: UK
5. City: London
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
FDI Insider Unveils Q4 Edition and Celebrates 2024 Award Winners
FDI Insider, the leading digital publication and global news platform dedicated to foreign direct investment insights and cross-border economic activities, is proud to announce the release of the FDI Insider Magazine Q4 edition.
This quarter’s edition delves into critical global shifts and sector-specific milestones:
- Renewable Energy in Latin America: Uncovers investment surges transforming the region’s sustainable infrastructure.
- Dynamic Geographies: Highlights India’s semiconductor ambitions, Vietnam’s electronics manufacturing leadership, South Korea’s hydrogen economy advances, and Saudi Arabia’s Vision 2030, each demonstrating how strategic policymaking and targeted FDI can catalyze new growth trajectories.
- Policy and Market Dynamics: Analyzes U.S.-China trade tensions, evolving manufacturing ecosystems in Southeast Asia, regulatory frameworks around AI, and how forward-thinking IPAs, venture firms, and governments shape the global investment environment.
Q4 Award Winners: Setting the Standard for Global Excellence
The FDI Insider Awards Programme recognizes organizations and leaders who embody innovation, strategic foresight, and sustained influence in their respective markets. The Q4 2024 winners are not merely addressing today’s challenges; they are charting new paths for investment, development, and international collaboration. Each of the winners featured in this edition has showcased a transformative approach—whether through technology, capital solutions, simulated learning environments, or by enhancing supply chains and digital presences. Their accomplishments illuminate the evolving landscape of FDI and underscore the critical importance of adaptability, integrity, and customer-centric innovation.
Liongard – MSP Software Solution of the Year – USA 2024
For revolutionizing managed service provider (MSP) operations through comprehensive visibility and automation, Liongard empowers businesses to streamline IT management with unparalleled precision and reliability.
Redhat Capital – Fixed Income Bond Solutions of the Year – UK 2024
Renowned for its transparency, agility, and rigorous due diligence, Redhat Capital redefines fixed income investing, offering expertly crafted bond solutions that instill confidence and enhance portfolio performance for investors worldwide.
Funding Pips – Simulated Trading Evaluator of the Year – UAE 2024
A game-changer in financial innovation, Funding Pips provides cutting-edge simulated trading environments, enabling traders to refine strategies and improve decision-making while mitigating risk in an ever-evolving global market.
Flipcost – Affordable Products E-Commerce Platform of the Year
Flipcost’s dynamic platform disrupts traditional procurement with its accessible e-commerce solutions, bridging gaps between consumers, businesses, and suppliers, and fostering inclusive growth in the global retail landscape.
UCRAFT – Online Brand Development Platform of the Year – USA 2024
UCRAFT democratizes brand-building, offering intuitive tools that empower entrepreneurs, small businesses, and global enterprises to craft, refine, and scale their digital presence with ease and creativity.
Wetag Consulting – Boutique Real Estate Brokerage of the Year – Switzerland 2024
With its bespoke approach, Wetag Consulting leverages deep market expertise and personalized strategies, elevating the luxury real estate experience in Switzerland and attracting discerning investors worldwide.
Hoory – AI Customer Support Assistant of the Year – USA 2024
Hoory’s AI-driven solutions transform the customer service paradigm, delivering seamless, human-like support that enhances user experiences and drives efficiency across a global range of industries and verticals.
About FDI Insider
FDI Insider is a premier digital publication and news platform dedicated to delivering authoritative insights into global inflow and outflow activities. Covering BFSI, Real Estate, Technology, Energy, IPAs, Manufacturing, Agriculture, Healthcare, Retail, Logistics, Legal, Natural Resources, Tourism, Telecommunications, Insurance, and more, FDI Insider examines the interconnected factors—politics, education, e-commerce—that shape the global economic environment. Our mission is to inform, inspire, and empower investors, policymakers, and professionals worldwide with cutting-edge analysis and expert commentary.
About the FDI Insider Awards Programme
The FDI Insider Awards honor the trailblazers steering global economic momentum, spotlighting outstanding achievements across key industries. Our rigorous, data-driven selection process ensures each award reflects credible excellence, supported by insights from a robust network of industry experts, media partners, and verified public sources. The awards serve as both recognition and inspiration, celebrating those who chart the course of global development and catalyze sustainable growth.
Media Contact:
For more information about FDI Insider, our Q4 edition, and the Q4 2024 award winners, please visit www.fdiinsider.com/magazine
Brand Details
1. Website link: www.fdiinsider.com
2. Company name: FDI Insider
3. Contact person: James Winslow
4. Country: UK
5. City: London
6. Email: info@fdiinsider.com
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
C-Suite Insider Unveils Q4 Edition and Celebrates Outstanding Leadership with 2024 Award Winners
C-Suite Insider, the premier platform for executive insights and corporate leadership, is thrilled to announce the release of its highly anticipated C-Suite Insider Magazine Q4 2024 edition. Packed with forward-thinking strategies, transformative leadership insights, and actionable ideas, this edition promises to inspire leaders navigating today’s fast-evolving business landscape.
Marking a milestone in executive recognition, this edition also celebrates the C-Suite Leadership Awards 2024, honouring leaders whose extraordinary contributions and visionary leadership are shaping industries worldwide. These distinguished winners epitomise excellence, innovation, and impact.
Celebrating the 2024 Award Winners
Bode Pedro – CEO of the Year (Microinsurance) Lagos 2024
As the trailblazing CEO of Casava, Bode Pedro has redefined microinsurance in Africa. His leadership has not only transformed Nigeria’s insurance industry but also set a global benchmark for efficiency and transparency, processing claims within 48 hours. Pedro’s vision extends beyond business, driving social impact through digital transformation and innovative healthcare solutions.
Gene Saunders – CEO of the Year (Public Safety) Virginia 2024
Chief Gene Saunders, the founder of Project Lifesaver International, is a beacon of innovation in public safety. His groundbreaking application of tracking technology has revolutionised rescue operations, saving thousands of lives globally. His leadership philosophy, rooted in empowerment and continuous improvement, exemplifies excellence in public service.
Leonard Fom – Leader of the Year (Fractional CFO Service) London 2024
Leonard Fom, founder of FinOps Squad, has transformed financial leadership for SMEs and scale-ups. With a people-first approach and a commitment to innovation, Fom is reshaping the role of CFOs. His bespoke financial strategies have empowered countless businesses to achieve sustainable growth.
Donna Bibeau – CFO of the Year (Arctic Travel) Canada 2024
Donna Bibeau’s remarkable journey from rebuilding her career in Canada to spearheading Arctic Kingdom’s financial strategy highlights her resilience and visionary leadership. She is not only driving growth but also championing sustainability and community engagement in the Arctic travel industry.
Caroline Bright – CSCO of the Year (Workplace Innovation Technology) London 2024
Caroline Bright, Chief Strategy and Commercial Officer at Ricoh Europe, is leading the charge in workplace innovation technology. Her transformative leadership has redefined Ricoh’s business strategy, prioritising customer-centric solutions and positioning the company as a global leader in its field.
A Platform for Executive Excellence
This issue of C-Suite Insider delves deep into the strategies and philosophies of these award winners, offering readers exclusive insights into their leadership journeys. From articles on resilience and innovation to practical guides on navigating industry challenges, the Q4 edition is a must-read for executives looking to stay ahead in an ever-changing business environment.
About C-Suite Insider
C-Suite Insider is the ultimate resource for top executives, offering unparalleled insights and perspectives into the corporate world. Through a dynamic news website and a thought-provoking quarterly magazine, C-Suite Insider provides cutting-edge analysis and trends shaping industries across the globe. The awards programme honours executives who exemplify innovation, leadership, and impact.
Read the Q4 edition of C-Suite Insider and explore the inspiring stories of our award winners: www.c-suiteinsider.com/magazine/
Brand Details
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2. Company name: C-Suite Insider
3. Contact person: James Winslow
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6. Email: info@c-suiteinsider.com
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
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