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Advancing customer experience solutions at World CX Summit and Awards

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Mumbai, India, 5th June 2024, ZEX PR WIREThe 11th global edition of the World CX Summit and Awards, an event by Trescon, drew to a close at the Leela, Mumbai on 22nd May 2024. The event was attended by over 200+ CX experts participating in a day filled with insightful discussions focusing on solutions and innovations that are reshaping how businesses approach the customer experience space.

The event explored crucial topics that have been dominating the CX space ranging from amplifying CX through martech, enhancing CX through automation, personalised CX through conversational AI, AI-led intelligent CX workflows and more.

Among the insightful sessions during the summit was the tech talk on ‘Reimagine Customer Experience with GenAI’ by Santosh Rao, Technology Leader – Client Engineering, IBM, and Buvana Iyer, Technology Leader- Client Engineering, IBM. The discussion focused on how the integration of AI-based tools are reshaping the customer experience lifecycle.

Another notable session was the panel discussion on “Revolutionizing Customer Experience: Navigating the Era of Digital Transformation”. Moderated by Ninad Raje, Chief Information & Transformation Officer, Chief People Officer, HealthAssure, deliberated on how subscription-based models have reshaped consumer behaviour and expectations. Fellow panellists, Lavanya Pachisia, Chief Operating Officer, Zivame; Keshav Evani, President – Digital Banking, YES Bank, and Suraj Shetty, Head of Customer Experience and Learning Development, Ring, provided key insights on how the integration of emerging technologies such as the metaverse, robotics, and marketing automation lead to exceptional customer experiences and increased ROI.

Santhosh Rao, Partner & Growth Platform Leader, Business Transformation Services, India – South Asia, IBM, the Lead Partner of the event, reflected on his experience, stating, “I found the summit experience to be excellent, primarily due to the format in which it was conducted. The panel discussions, where various clients shared their experiences and insights on adopting GenAI, were particularly enlightening. Additionally, during my session on leveraging GenAI to reimagine the customer experience, there were engaging questions and interactions, indicative of the high level of attendance and participation in the sessions.”

Anvesha Poswalia, Head of Digital & E-commerce, Unilever, said,” it’s been an amazing experience. I’m truly elated by the incredible people I’ve met and the engaging discussions we’ve had, including the independent ones.”

Delnaaz Irani, Associate Director – Customer Experience, GSK, added, “the overall experience of the Summit was truly exciting. You get to learn a lot of new things, especially within your specific industry. Typically, you’re so focused on your day-to-day tasks that attending summits like this expands your horizons.”

Lalit Khosa, Head of Growth & BFSI Strategy, Exotel, further added “the World CX Summit and Awards was truly exceptional. The articulation of the event, the sharing of growth strategies by customers, and the well-aligned networking sessions were all superb. It was a wonderful experience to engage in such meaningful conversations.”

Naveen Bharadwaj, the CEO of Trescon, expressed, “during our research in preparation for this summit, our community of CX leaders highlighted a pressing demand for innovative solutions and services, that shaped our strategic priorities and focus for this event’s agenda. We are committed to advancing our community’s objectives by fostering effective deal flow between vendors and key decision-makers. Through intelligent and strategic collaborations, we aim to support our ecosystem in achieving their goals.”

The event culminated in the prestigious Top 100 CX Leaders Awards and Top 30 Marketing Leader Awards ceremony, honouring the top leaders and marketers for their exceptional contributions to innovation and excellence.

The World CX Summit has become an essential platform for knowledge exchange, collaboration, and business growth within the CX community. Through focused discussions on conversational AI and MarTech, the summit explored practical strategies for implementing these solutions and shaping the digital future in India’s technological landscape.

The 11th edition of the World CX Summit was brought to you by:

– Lead Partner: IBM

– Platinum Partner: Exotel

– Gold Partner: Kore.ai;

OneXtel – Bronze Partners:

Limechat – Awards Partner: Gupshup

About Trescon

Trescon is a pioneering force in the global business events and services sector, driving the adoption of emerging technologies while promoting sustainability and inclusive leadership. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high-quality business platforms for our clients. For more information about Trescon, visit: www.tresconglobal.com

For media inquiries and further information, please contact:

Vishal S S

Media, PR and Corporate Communications Executive

Trescon Email: vishals@tresconglobal.com

Mobile: +91-7358680951

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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.

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HPFG Releases Q1 2025 Global Market Analysis with Chief Analyst Watkins Forecasting Economic Trends

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NEW YORK — HorizonPointe Financial Group (HPFG) today released its comprehensive Q1 2025 global market trends analysis, providing in-depth examination of key economic indicators across American, European, and Asian markets, along with forecasts for equity and fixed income trajectories. HPFG Chief Market Strategist Andrew Evan Watkins indicated that markets may face significant volatility driven by policy adjustments in 2025, recommending investors focus on AI-enhanced trading strategies and optimal defensive asset allocation.

United States, 6th Mar 2025 — HorizonPointe Financial Group (HPFG) today released its comprehensive Q1 2025 global market trends analysis, providing in-depth examination of key economic indicators across American, European, and Asian markets, along with forecasts for equity and fixed income trajectories. HPFG Chief Market Strategist Andrew Evan Watkins indicated that markets may face significant volatility driven by policy adjustments in 2025, recommending investors focus on AI-enhanced trading strategies and optimal defensive asset allocation.Global Economic Growth and U.S. Market Resilience

Global Economic Growth and U.S. Market Resilience

According to HPFG’s analysis, the global economy demonstrated encouraging resilience during the first quarter of 2025. The U.S. economy continues to outperform other major economic regions, displaying robust growth momentum. This expansion has been primarily fueled by supportive fiscal policies and sustained capital investment from the corporate sector. However, despite positive fundamentals, market participants remain concerned about potential policy missteps, particularly in sensitive areas such as international trade relations and immigration policy.

Inflation Expectations and Monetary Policy Direction

Inflation outlook remains a central consideration for investment decisions. The Federal Reserve Bank of Philadelphia’s latest quarterly survey shows economists have broadly raised their 2025 U.S. real GDP growth expectations to 2.4%, up from previous projections of 2.2%. Concurrently, unemployment is forecast to rise moderately from the current quarter’s 4.1% to 4.3% by Q4 2025, reflecting potential adjustment pressures in the labor market.

European Markets: Investment Opportunities Amid Structural Challenges

European markets faced structural challenges with slowing growth momentum during Q1 2025. Deloitte’s latest economic outlook report indicates that Italian inflation decelerated significantly in 2024 and is expected to maintain a moderate pace below the eurozone average throughout 2025. However, energy costs in Italy—particularly electricity and natural gas prices—remain notably higher than in other major European economies such as France and Germany, directly impacting the international competitiveness of Italian businesses. Despite these challenges, analysts project that the Italian economy will maintain modest positive growth in 2025, broadly in line with overall eurozone economic growth expectations.

Asian Markets: Innovation Leadership and Valuation Risks

Asian markets demonstrated strong growth momentum in Q1 2025, with particularly notable performance in high-technology and innovation sectors. China’s breakthrough progress in artificial intelligence and advanced technology innovation has powerfully driven regional economic growth and market confidence. However, the HPFG report simultaneously cautions investors about potential risks from excessive valuations in certain Asian market segments, recommending maintenance of moderately diversified investment portfolios to effectively disperse systemic risk exposure.

Market Volatility and Intelligent Investment Strategies

HPFG’s quarterly report particularly emphasizes the profound impact of policy environment changes on market volatility. Andrew Evan Watkins notes: “Investors should closely track the fiscal and monetary policy adjustment pathways of major global economies to accurately gauge market volatility rhythms and adjust investment strategies accordingly.” He further recommends that AI-driven quantitative trading approaches can significantly enhance the precision and timeliness of investment decisions. Additionally, he specifically emphasizes the strategic importance of defensive assets in current portfolio construction, noting that appropriate allocation to traditional safe-haven assets such as gold will help effectively diversify and hedge risks during periods of intensified market volatility.

Outlook and Strategic Recommendations

In Q1 2025, global markets present a complex and dynamic landscape driven by both policy changes and technological innovation. In his conclusion, Andrew Evan Watkins emphasizes that successful investors should maintain strategic flexibility, closely monitor policy developments and technological trends, while implementing diversified asset allocation strategies to effectively address both challenges and opportunities presented by market uncertainties.

About the Author

Thomas Anderson is a senior financial journalist based in New York, specializing in global market trend analysis and investment strategy research, with over fifteen years of international financial reporting experience.

Disclaimer: The information provided in this article is for reference purposes only and does not constitute any form of investment advice. Investors should make prudent decisions based on their individual financial circumstances and risk tolerance, and consult qualified professional financial advisors when necessary.

Media Contact

Organization: HorizonPointe Financial Group (HPFG)

Contact Person: Jason Carter

Website: https://horizonpointefinance.com

Email: Send Email

Contact Number: +13022598784

Address: 1209 Elm Street, Suite 567, Los Angeles, CA 90001, USA

Country: United States

Release Id: 06032524752

The post HPFG Releases Q1 2025 Global Market Analysis with Chief Analyst Watkins Forecasting Economic Trends appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.

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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.

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Protect your privacy with JokerMix: the Bitcoin Tumbler that takes privacy seriously

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JokerMix offers a secure and private solution for Bitcoin transactions, ensuring complete anonymity through CoinJoin technology. The platform disconnects the links between the sender and recipient addresses and adheres to a strict no-logging policy.

Switzerland, 6th Mar 2025 – In a world where blockchain surveillance is increasingly scrutinized, it is important to keep your transactions private with Bitcoin Tumbler. Bitcoin is like a ledger that everyone can see, every transaction is recorded, which creates challenges for those seeking privacy.

Companies that specialize in tracking transactions analyze the blockchain. This analysis can reveal who is sending money to whom, like detectives following leads. When your Bitcoin transaction history is exposed, trouble can begin.

 

CoinJoin brings many people together, each person adds their transaction to a big mix, it mixes your coins with others, this combined transaction makes it harder to see where the coins came from and where they are going, it breaks the link between addresses, imagine trying to follow a drop of water in a waterfall, CoinJoin can hide your transactions making it hard for anyone to know who owns which coins.

Use new Bitcoin addresses for each Bitcoin transaction. Never reuse the same Bitcoin address, this avoids linking transactions together.

Conclusion :
Bitcoin Mixer can help you keep your Bitcoin transactions private. JokerMix.to does not record any information about you, it is completely logless. JokerMix uses CoinJoin technology for complete anonymity of your Bitcoins with only 2% service fee.

Media Contact

Organization: JokerMix

Contact Person: Paul J. Cunningham

Website: https://jokermix.to

Email: Send Email

Country: Switzerland

Release Id: 06032524751

The post Protect your privacy with JokerMix: the Bitcoin Tumbler that takes privacy seriously appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.

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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.

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The Tax Team Inc. Expands Its Financial Playbook in Miami, Changing the Game in Tax, Accounting and Business Management

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Miami, Florida, United States, 6th Mar 2025 – The Tax Team Inc., Miami’s go-to financial services firm, is shaking up the industry with a bold, innovative approach to tax preparation, business management, and accounting. Founded by Aileen Guillen, a Cuban-American entrepreneur with over 15 years of experience, The Tax Team has built an all-star roster of clients, including NFL players, UFC fighters like Jorge Masvidal & Mike Perry, OnlyFans models, and Miami University football stars.

And now, with plans to franchise and expand its premium services, The Tax Team is taking financial management to the next level—helping athletes, entrepreneurs, and everyday professionals keep more of their hard-earned money.

“Our mission is simple—make finances stress-free, easy to understand, and accessible to everyone,”says Aileen Guillen, founder of The Tax Team. “Whether you’re an athlete, a business owner, or just someone trying to maximize your return, we’ve got you covered.”

A Game-Changing Approach to Financial Services

Unlike old-school accounting firms that drown clients in numbers and jargon, The Tax Team brings a high-energy, client-first approach to money management. Aileen’s background in finance and sales—not traditional accounting—led her to reinvent the industry with a fresh playbook:

  • Building an all-star team – The firm hires top-tier sales professionals and trains them alongside tax experts to deliver unmatched client service.
  • Simplifying the game plan – Clients get clear, easy-to-follow guidance without the confusing financial lingo.
  • Focusing on real people, not just numbers – The Tax Team ensures clients understand their finances while maximizing their wealth.

“Most accountants focus on taxes. We focus on you,” says Guillen. “We educate, strategize, and make sure our clients win—whether it’s tax season or year-round financial management.”

And that winning strategy has paid off. In its early years, The Tax Team became the fastest-growing tax company in the U.S., proving that a people-first approach works.

Their Comprehensive Financial Solutions for Every Client

From tax filing to full-scale business management, The Tax Team offers a one-stop shop for financial success.

  • Tax Preparation & Business Tax Strategies – Get expert tax filing with maximum deductions and full compliance.
  • Elite Business Management – Designed for high-net-worth clients, this all-in-one service includes accounting, credit repair, payroll, budgeting, and tax compliance.
  • Personalized Financial Playbooks – Hands-on guidance to help individuals and businesses optimize cash flow and minimize liabilities.
  • Financial Literacy for Young Athletes & Entrepreneurs – Workshops and NIL-focused education to help rising stars navigate their financial futures.

Whether you’re a pro athlete, an entrepreneur, or just someone looking to get your finances in top shape, The Tax Team delivers customized solutions that put you in control.

The Ultimate Client Experience: Where Finance Meets Innovation

Walking into The Tax Team’s Miami headquarters isn’t like stepping into a typical accounting firm—it’s an experience.

  • State-of-the-Art Conference Room – Deep-dive tax strategy sessions in a high-tech, high-energy setting.
  • The Exclusive ‘Tea Room’ – A speakeasy-inspired lounge where clients discuss business over premium refreshments.
  • Networking & Collaboration Hub – A creative space for NFL stars, entrepreneurs, and OnlyFans creators to connect and strategize.
  • Educational Workshop Arena – Designed to teach clients, staff, and financial freedom seekers the winning money moves.

“We’re not just here to do your taxes. We’re here to elevate your entire financial experience,” says Guillen. “From our elite business services to our one-of-a-kind office environment, we’re creating something Miami has never seen before.”

Scaling Up: The Tax Team’s National Expansion Plan

With franchising and national expansion on the horizon, Aileen Guillen is positioning The Tax Team to bring its cutting-edge financial services to clients across the country. The firm is also investing in technology, digital branding, and innovative marketing strategies to continue its explosive growth.

“This is just the beginning,” Guillen says. “We’re not just running a financial firm—we’re building a movement.”

About The Tax Team Inc.

Founded in 2014, The Tax Team Inc. has become a powerhouse in Miami’s financial services industry, offering expert tax preparation, business management, and financial advisory services for a diverse client base. Led by Aileen Guillen, the company is known for its client-focused approach, innovative strategies, and premium service experience.

For more information, visit www.gotaxteam.com or follow @thetaxteaminc on Instagram.

Final Thoughts

The Tax Team isn’t just another accounting firm—it’s a financial powerhouse built for the modern era. With cutting-edge services, an unmatched client experience, and a bold expansion strategy, Aileen Guillen and her team are proving that finance can be exciting, empowering, and—dare we say—fun.

Game on, Miami. The Tax Team is here to win.  

Media Contact

Organization: The Tax Team Inc.

Contact Person: Aileen Guillen

Website: https://www.gotaxteam.com/

Email: Send Email

Contact Number: +13052698445

City: Miami

State: Florida

Country: United States

Release Id: 06032524777

The post The Tax Team Inc. Expands Its Financial Playbook in Miami, Changing the Game in Tax, Accounting and Business Management appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.

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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.

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