New AI-Native Platform Delivers the Foundation of Agentic AI, Enabling Autonomous, Context-Aware AI Agents to Transform Customer Support Operations

San Jose, California, United States, 25th Feb 2025 – SupportLogic, the world’s first AI-native support experience (SX) platform, today announced the launch of SupportLogic Cognitive AI Cloud, an AI platform designed specifically to power enterprise-class AI agents that automate and transform customer support operations.

Built to solve the complex technical challenges in enterprise support — including data silos, signal loss, and context loss — Cognitive AI Cloud enables hyper-personalized, context-aware AI agents that seamlessly integrate into existing workflows. The platform powers nine autonomous and ambient AI agents that eliminate escalations, churn, inefficiencies and resolution delays. SupportLogic processes over 240 billion predictions and signals per year, delivering proven business impact for complex B2B enterprises.

A New Era of Agentic AI for Customer Support
Agentic AI builds on the foundation of predictive and generative AI, allowing enterprises to automate and scale complex support workflows such as routing cases to the right engineer and resolving customer issues. A recent TSIA survey found that 56% of Support Service organizations are piloting AI capabilities.

Core AI Capabilities Powering SupportLogic Cognitive AI Cloud:

• Data Extraction Engine — Connects to all major systems of record (Dynamics 365, Jira, Salesforce, ServiceNow, Snowflake, Zendesk) and normalizes data without duplication.
• Signal Extraction Engine — Detects over 40 signals including sentiment, frustration, commercial intent, and urgency, even in jargon-heavy conversations.
• Context Engine — Retains historical customer intelligence, preserving context beyond LLM limitations.
• Orchestration Engine — Enables highly-configurable, AI-driven alerts, coaching rubrics, and routing rules that integrate with business processes.
• Predictive Answer Engine — Uses precision RAG to deliver accurate answers, outperforming OpenAI benchmarks.

SupportLogic’s nine AI agents optimize enterprise support by automating workflows and improving efficiency.

• Knowledge Agent – Provides precise answers via precision RAG. 
• Account Health Agent – Offers real-time customer health insights. 
• Voice Agent – Unifies voice data and detects sentiment in calls. 
• Sentiment Agent – Analyzes customer emotions beyond surveys. 
• Routing Agent – Automates intelligent case assignments. 
• Coaching Agent – Enables AI-powered quality assurance. 
• Escalation Agent – Predicts and prevents escalations. 
• Prioritization Agent – Eliminates backlog and inefficiencies. 
• Language Agent – Provides auto-translation and tone assistance.

SupportLogic Cognitive AI Cloud is delivered in a GDPR and CCPA-compliant Virtual Private Cloud (single tenant architecture per customer) to address many of the safety and regulatory compliance requirements holding back enterprise adoption of AI.

“With the launch of SupportLogic Cognitive AI Cloud, we are building the foundation of Agentic AI for enterprise support,” said Karan Sood, Chief Product Officer, SupportLogic. “Our AI-native platform is agnostic to underlying systems of record and seamlessly integrates into workflows, enabling hyper-personalized, context-aware AI agents that enhance efficiency, reduce escalations, and transform support teams into proactive, predictive operations.”

The SupportLogic Cognitive AI Cloud is generally available today. SupportLogic Founder and CEO, Krishna Raj Raja, will be speaking about Agentic AI and the Cognitive AI Cloud at an upcoming webinar with Thomas Lah, Executive Director at TSIA, on March 6, 2025 – Link to register. SupportLogic is also hosting its Support Experience AI conference in Bangalore on March 28, 2025 – Link to register.

About SupportLogic
SupportLogic is the leader in Support Experience (SX) management, helping companies transform support into a strategic advantage. Powered by predictive, generative, and agentic AI, SupportLogic extracts sentiment signals from structured and unstructured data to deliver real-time insights, intelligent recommendations, and automated workflows. Global enterprises trust SupportLogic to prevent escalations, reduce costs, and elevate customer experience. Learn more at supportlogic.com.

Media Contact

Organization: SupportLogic

Contact Person: Joe Andrews

Website: https://supportlogic.com

Email: pr@supportlogic.com

City: San Jose

State: California

Country: United States

Release Id: 25022524369

The post SupportLogic Unveils Cognitive AI Cloud to Power the Next Generation of Enterprise AI Agents appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.

As Bitcoin soars and altcoins follow, investors are asking a big question: Which passive income method can turn a small investment of $500 into life-changing gains? Passive income has grown in popularity in recent years as people look for ways to make money without active involvement. Passive income refers to income that is generated regularly with minimal effort on the part of the recipient.

There are many options when it comes to investing.

But crypto cloud mining stands out. Crypto cloud mining has improved the financial landscape. It has provided new opportunities for people seeking financial growth. This is because it allows exploring the world of cryptocurrency in an easy and convenient way. One popular way to earn passive income is through cloud mining.

What is Cloud Mining?

Cloud mining allows individuals to mine cryptocurrencies without the need for expensive hardware or extensive technical knowledge. In traditional mining, individuals need to purchase and maintain their mining equipment, a process that is both expensive and time-consuming. Cloud mining simplifies this process, with individuals renting mining power from cloud mining providers, allowing them to participate in mining operations and receive a portion of the profits.

How to Get Started with Cloud Mining?

Want to try cloud mining? Here are the basic steps you need to follow before getting started.

Step 1: Choose a Cloud Mining Provider

STGEnergy is a popular and powerful cryptocurrency mining platform and a great resource for earning passive cryptocurrency income. The platform is one of the world’s leading mining companies and a trusted partner for you. STGEnergy has launched a free Bitcoin, KDA, ETH cloud mining plan that allows you to passively earn Bitcoin, taking it to the next level. They promise to open Bitcoin mining to everyone, regardless of technical knowledge or financial resources, with no strings attached. Once you have mined 100USDT worth of Bitcoin, you can transfer them to your account and trade them. Any profit you make belongs to you and you can withdraw it to your personal wallet.

Step 2: Sign up with your email and get a $15 bonus – Sign up on the official website to get an instant welcome gift of $15.

Step 3: Choose the right mining contract – Choose from flexible plans such as:

Starter Plan: Invest $15 and get a daily return of $0.75.

Increased Hash Power: Invest $100 and get $6 per day in return.

Maximum Hash Power: Invest $500 and get $38.40 per day in return.

Premium Contracts: From $5,000 to $70,000, offering higher returns.

Earn Daily Profits – Monitor your earnings through a user-friendly dashboard.

For example, a $5,000 investment can generate $119 per day, totaling $4,165 after 30 days, including principal return.

Step #4: Watch Your Profits Grow

This is the most exciting part of cloud mining. You can see your profits grow at this stage. It is easy to earn over $50,0000 in passive income with a $500 investment, and since STGEnergy offers daily payouts, it processes earnings every day. Returns are automatically transferred to your account and you can track progress. This can help you reinvest the amount if you wish. STGEnergy’s optimal mining performance will be reflected in your earnings.

Other Ways to Make Money

STGenergy also launched an affiliate program – earn unlimited commissions

Want to increase your income without any effort? STGEnergy’s affiliate program will give you a 7% commission for every member you invite. Here’s how it works:

Share your unique referral link with friends, relatives and social media groups.

Earn 7% of their total deposits – there’s no limit to the number of referrals you can make.

Earn a steady passive income as your network grows.

The best part: there’s no limit to your earnings. The more people you invite, the more you earn! Start inviting now and watch your cryptocurrency portfolio grow.

FAQ Is STGEnergy safe?

The STGEnergy team is made up of certified professionals with experience in everything from blockchain technology to cryptocurrency security. Our program uses EV SSL encryption to ensure that your data is encrypted and never shared. Our servers are protected from DDoS attacks.

Investors in STGEnergy’s new FAC-regulated cloud mining contracts will benefit from:

Full regulatory oversight: The FAC ensures that all operational, contractual, and financial activities meet strict regulatory standards, minimizing risk and ensuring the integrity of the platform.

Risk-free mining: With enhanced security measures and legal protections, investors can participate in cloud mining with greater confidence, knowing that their funds are safe.

Conclusion

STGEnergy offers a great opportunity for those who want to earn passive income from cryptocurrency investments to enter the cryptocurrency mining space without large upfront costs. You can start earning Bitcoin and other cryptocurrencies in 2025 by taking advantage of its free cloud mining service. With a user-friendly interface, daily payouts, and scalable growth potential, STGEnergy makes it easier than ever to participate in the digital currency revolution. Remember to stay informed, take advantage of the referral program, and upgrade wisely to maximize your gains and minimize risk. Happy mining! To learn more about STGEnergy, visit: https://stgenergy.com/

Media Contact

Contact email: support@STG Energy.com

Country: Britain

Contact person name:Amy Davis

City: London

The event is part of the Korean government that efforts to encourage global startups to establish in Korea.

Seoul, Korea South, 25th Feb 2025 – Korea Institute of Startup & Entrepreneurship Development (KISED) announced its participation in MWC 2025, scheduled from March 3 to 6 at Fira Gran Via in Barcelona, Spain. KISED aims to actively promote Korea’s startup ecosystem and government programs tailored for global startups at the event.

KISED is building a startup-friendly environment in South Korea, welcoming talented entrepreneurs from around the world. It helps foreign startups set up their businesses in Korea and provides key support through programs like the K-Startup Grand Challenge, Global Startup Center, commercialization assistance, and startup visas for those with strong technology and business ideas.

The K-Startup Grand Challenge is an acceleration program that aids global startups in thriving in Korea by providing essential support such as mentorship, workspace, and funding. 

Concurrently, the Global Startup Center offers foreign entrepreneurs valuable resources and networking opportunities to integrate into the Korean business community. 

Additionally, the Non-Korean Commercialization Program provides financial assistance to help startups develop their products and enter the market more smoothly. 

For visa support, KISED runs the OASIS program, which helps foreign entrepreneurs get startup visas by guiding them through key steps like setting up a company and handling paperwork. In addition, the newly introduced ‘Startup Korea Special Visa’ makes it easier to get a visa by reducing strict requirements and focusing more on a startup’s business potential and innovation. This program helps international founders settle in Korea more easily and focus on growing their businesses.

At MWC 2025, KISED will engage with global entrepreneurs, investors, and industry leaders to introduce South Korea as a prime destination for startups. Through presentations, networking sessions, and discussions, KISED will highlight the country’s strong government support, advanced technology infrastructure, and thriving business ecosystem, which make Korea an attractive hub for innovative companies looking to expand in Asia.

Media Contact

Organization: Bridging Group Korea

Contact Person: Matthew Kwon

Website: http://www.koreabridging.com/

Email: Send Email

City: Seoul

Country: Korea South

Release Id: 25022524368

The post KISED showcases support programs for global startups at MWC 2025’s 4YFN Event appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.