Press Release
Zingly launches a bold AI-driven future of customer experience for a world beyond 1-800 calls and chatbots
–News Direct–
Ex-Avaya, Five9, Glia, and Talkdesk industry leaders join forces to revolutionize customer experience (CX) with the launch of Zingly, a Collaborative Customer Experience (CCX) Platform. The patented customer-facing technology combines GenAI, digital interactions, and telephony, providing infinite scale to enterprises, and hyper personalization to consumers, resulting in revenue acceleration and lasting customer relationships.
With this launch, Zingly is today announcing it has raised a $10m seed funding round from Dell Technologies Capital, WestWave Capital, Scribble Ventures, Formus Capital, Geekdom Fund, Array Ventures, Firebolt Ventures, Burst Capital, and from leaders in the CX industry.
Today, customers are still primarily required to call 800 numbers and punch numbers into an interactive voice response (IVR) whenever they need to communicate with businesses. For customers, phone calls are an outdated and frustrating experience, and for businesses, theyre an expensive and unscalable method of communication. Meanwhile, businesses are seeing 10x traffic on their website and apps while experiencing declining call center traffic.
Technology advancements in CX have typically focused on operational savings driven by cloud migration and agent support tools, but have often neglected the end customer. Zingly rectifies this imbalance by providing customers with Zingly-Roomsa patented, always-on space where customers can instantly connect and collaborate with businesses, eliminating the need for calls.
This is driven by the companys Generative AI product technologies, including Relationship-AI and Zingly-Buddy. Zingly focuses on eliminating friction and accelerating engagement use cases like customer acquisition, onboarding, customer service and success, and many more. This is done through a modern no-code-low-code platform that integrates into any tech stack (CRM, existing contact center technologies, customer support systems, and core operations) and intelligently combines cutting-edge Generative AI, humans, and data. The end result is an innovative collaborative space that can scale to support service and sales operations for businesses of all sizes, while providing hyper-personalization for customers.
Founded in 2021 by Gaurav Passi, a former executive at Avaya and Five9, Zingly was born out of a recognition that traditional contact center solutions were becoming obsolete. With global inflationary pressures driving up the cost per call and limiting scalability due to the finite number of agents, the need for industry disruption was clear. Passi teamed up with seasoned CX, CRM, and CCaaS leaders from Five9, Talkdesk, and Glia to launch Zingly.
Traditional contact center solutions are out of date and simply not personable for customers, or scalable for businesses. The math is clear, there are approximately 16.5 million call center agents globally handling potentially billions of customers. More importantly, the frustration and long wait times associated with traditional calling and rigid workflow-driven chatbots have created what we call a fear of reaching out (FORO) among customers. Our vision with Zingly is to destroy FORO and make it collaborative for customers and businesses to come together, said Gaurav Passi, CEO and founder of Zingly.
Zingly represents a significant leap forward from the traditional trade-off between personalization and scalability in CX. While traditional calls are unscalable and conversational chatbots can feel too robotic, Zingly offers a new CX paradigm that is faster, cheaper, and more secure than both 1-800 numbers and conversational AI chatbots added Gaurav Passi.
Currently focusing on high-value industries such as financial services, healthcare, and product companies, Zingly is able to help organizations modernize their customer experience seamlessly by integrating with their existing technology stacks. As an example, Zingly is working with a Fortune 500 provider to engage with 5x more customers than traditional 1:1 phone conversations, while also reducing typical conversion time from 60 to 18 days, resulting in tens of millions of dollars of revenue uplift. Most importantly, it allowed them to innovate on top of their core infrastructure like Salesforce and Avaya without any disruption.
To truly revolutionize CX, it needed top industry leaders like those from Zingly to step back and fundamentally reimagine a new approach. Incremental improvements to CX were not enough. A deep technology solution intelligently combining data, GenAI, and humans, as well as a dedicated team of CX experts together with forward looking Fortune 500 design partners was required for such a revolution, said Zeus Kerravala, Principal Analyst, ZK Research.
The vision presented by Zingly happens once in a decade. We are excited to partner with the team right from its inception, said Gaurav Manglik of WestWave Capital. While Gokul Rajaram, Board Member at Coinbase and Pinterest, and former executive at DoorDash and Square added: What I respect about Gaurav Passi as a leader and Zingly as a company is that they have had the same mission from day 1. They work closely with large complex enterprises to solve deep challenges, and as a result, have built the best platform to disrupt the much needed CX industry with clear ROI. This clarity of mission and singular focus has been a big reason for their continued success.
Looking ahead, Zingly is rapidly expanding its teams in data science and engineering, sales, and marketing with plans to double its headcount by the end of next year. On track to be driving millions of quality customer interactions this year, Zingly is accelerating its mission to help companies collaborate with their customers and build relationships bigger than business.
About Zingly
Zingly.ai is the new way for businesses to meet, onboard and build lasting relationships with customers. Built by industry insiders in collaboration with Fortune 500 service providers, Zingly is a faster, cheaper, more secure, and better-organized solution than today's chatbots and 1-800 calling, eliminating friction and accelerating use cases like customer acquisition, onboarding, and support. Zingly makes online customer experiences delightful and personal by intelligently combining GenAI + Humans + Data to provide infinite scale for businesses and hyper personalization for customers to drive revenue acceleration and create exceptional customer experiences.
Zingly serves businesses across multiple industries including Banking and Financial Services, Insurance, Education, and Healthcare. Visit https://www.zingly.ai/ to learn more.
About WestWave Capital
Deep-Tech takes deep partnerships. Founded by former entrepreneurs, WestWave knows that founders need more than just capital. WestWave Capital invests in market defining pre-seed, seed and series A enterprise start ups.
About Dell Technologies Capital
DTC invests in determined early-stage founders who push the envelope on technology innovation for the enterprise, connecting them to the capital, expertise, and customers they need to take a company from start to scale. Since its inception in 2012, DTC has backed more than 150 startups, a list that notably includes Arista Networks, Cylance, DocuSign, Exotec, JFrog, MongoDB, Nasuni, Netskope, Nutanix, Nuvia, Redis, Xometry, and Zscaler. DTC has offices in Palo Alto (HQ), Boston, and Tel Aviv.
About Scribble Ventures
Scribble Ventures is an early-stage venture firm started by operators and investors from Instagram, Twitter, & A16z. We invest in Pre-Seed and Seed, and write initial checks of up to $1.5M. This allows Scribble to collaborate and co-invest with other angel investors and early-stage funds, so founders can bring the best partners into their round. We work closely with our founders alongside The Scribble Network – a curation of world-class operators across sectors and stages – for guidance on product, growth, hiring, fundraising, and more. We arent just investors to our founders – we are teammates. More info: scribble.vc
About Formus Capital
Formus Capital is a global technology investment firm backed by a network of family offices across various sectors & geographies. Our mission is to partner with exceptional, mission driven teams transforming industries and building world-impacting companies.
About Geekdom Fund
Geekdom Fund is a venture capital fund that invests in early stage tech startups led by the strongest founders. Our partners are in the trenches with our companies. Whether it be hiring, channel development, fundraising, executive coaching, or brainstorming sessions with your team, our goal is to help founders avoid costly mistakes and make high impact decisions.
Array Ventures
Array Ventures invests in founders passionate about solving problems for businesses. We partner from first round of your journey and help companies hone their go-to-market /10x growth journey.
About Firebolt Ventures
Firebolt Ventures is a venture capital firm focused on all things software (enterprise b2b application/infrastructure layers, fintech, consumer) to help extraordinary founders build enduring companies. We partner with founders early, invest throughout the lifecycle of the company and aim to be your most impactful investor.
About Burst Capital
Burst Capital invests in early-stage software and service companies, primarily those with marketplace and SaaS business models. As operators turned investors, we provide our portfolio company founders with on-call operating advice as we support their rapidly scaling businesses.
Contact Details
Zingly
Bilal Mahmood
+44 7714 007257
b.mahmood@stockwoodstrategy.com
Company Website
View source version on newsdirect.com: https://newsdirect.com/news/zingly-launches-a-bold-ai-driven-future-of-customer-experience-for-a-world-beyond-1-800-calls-and-chatbots-916452925
Zingly
COMTEX_453387709/2655/2024-06-05T10:01:33
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Beavod, a blockchain gaming platform, has launched a new airdrop mechanism on Telegram that encourages users to collect WOOD tokens by completing weekly tasks. The WOOD tokens accumulated will influence the VOD token rewards distributed the following week, promoting ongoing participation and engagement. The platform continues to expand its game offerings and integrate new features like NFTs to enhance the user experience. Beavod also has plans for global expansion and listing its VOD token on major exchanges to increase its liquidity and market value.
Wood to Wealth
Expanding Opportunities in Blockchain Gaming
Beavod, a blockchain gaming platform, has announced the launch of a new airdrop mechanism aimed at enhancing user engagement through simple weekly activities. This new initiative will be rolled out on Telegram, where participants can collect WOOD tokens by completing specific tasks. WOOD, the platform’s core resource, will play a key role in determining the distribution of VOD tokens, offering rewards based on user participation.
New Developments and Airdrop Introduction
Beavod’s latest feature emphasizes its commitment to fostering a dynamic, decentralized gaming environment. The platform’s new airdrop system allows participants to collect WOOD tokens by engaging with the platform’s weekly activities. This initiative aligns with Beavod’s broader goal of making blockchain technology more accessible to a wider audience while ensuring that active users are rewarded for their contributions.
This WOOD-to-VOD reward structure reflects Beavod’s mission to build a sustainable and transparent ecosystem for its growing community. The more WOOD tokens a player collects within a given week, the more VOD tokens they will receive the following week, highlighting the platform’s focus on activity-driven rewards.
Key Features of the Airdrop Mechanism
- Weekly Participation: The airdrop mechanism encourages users to take part in weekly tasks, including watching ads or completing in-game objectives, to collect WOOD tokens.
- WOOD-to-VOD System: The amount of WOOD tokens collected each week will directly influence the quantity of VOD tokens distributed in the subsequent week, creating a structured and predictable reward process.
- Fair and Transparent Distribution: Utilizing decentralized blockchain technology, the airdrop ensures that all rewards are distributed in a fully traceable and fair manner.
Platform Growth and Future Plans
Beavod continues to expand its game library with the introduction of 2-3 new titles each month, offering users a diverse range of gaming experiences. Future updates include the integration of NFT functionality, allowing players to acquire and trade unique in-game assets, further enriching Beavod’s ecosystem.
The WOOD token, which serves as the platform’s core resource, is designed to encourage regular engagement, while the VOD token distribution will provide users with additional opportunities within the Beavod ecosystem. These developments reflect Beavod’s dedication to continually improving the platform and offering users new opportunities to engage with blockchain technology.
Global Expansion and Long-Term Vision
Beavod’s long-term strategy includes expanding its reach across international markets through community engagement programs and enhanced language support. Over the next two years, Beavod plans to list the VOD token on major exchanges, which will increase its liquidity and value, helping to position Beavod as a leader in the blockchain gaming space.
About Beavod
Beavod is a blockchain-based gaming platform focused on creating a decentralized and sustainable ecosystem. The platform integrates blockchain technology with an ever-growing library of games to offer users a seamless and engaging experience.
Stay connected:
- X (formerly Twitter): https://x.com/BeavodTON
- Instagram: https://www.instagram.com/beavodton/
- Facebook: https://www.facebook.com/beavodton
- TikTok: https://www.tiktok.com/@beavodton
- Telegram: https://t.me/beavodMetaGroup/
Media Contact
Organization: Beavod ltd
Contact Person: BeaverASK
Website: https://www.beavod.world/
Email: Send Email
Country: Singapore
Release Id: 23102418804
The post Beavod Announces Innovative Airdrop Mechanism on Telegram appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Press Release
Eagle Likes Launches Cutting-Edge Social Media Growth Services to Boost Online Visibility for Content Creators and Businesses
United States, 23rd Oct 2024 – In today’s fast-paced digital world, a robust social media presence is crucial for businesses, influencers, and content creators aiming to make a significant impact. Eagle Likes, a premier social media engagement service provider, is proud to offer a suite of comprehensive solutions to boost visibility, credibility, and audience interaction across leading social platforms. With a focus on organic growth, Eagle Likes provides services tailored to the needs of individuals and businesses alike.
Comprehensive Social Media Solutions
Eagle Likes understands the power of numbers in the social media ecosystem. Whether you’re aiming to increase your follower count, amplify post engagement, or expand your reach, Eagle Likes offers customized solutions that cater to various platforms. By leveraging our services, clients can enhance their social proof and credibility, enabling them to connect with a broader, more engaged audience.
Our services span across multiple social platforms, including:
- YouTube: Boost your channel’s performance with our services for YouTube subscribers, YouTube views, YouTube likes, and YouTube watch time.
- Instagram: Increase your Instagram followers, Instagram likes, and Instagram views to ensure your content gets the attention it deserves.
- TikTok: Maximize your TikTok presence with TikTok followers, TikTok likes, TikTok views, and even TikTok shares, ensuring your videos go viral.
- Facebook: From Facebook page likes to post interactions and video views, our Facebook services help grow your community and drive engagement.
- Twitter: Elevate your Twitter game with services for Twitter followers, Twitter retweets, Twitter likes, Twitter views, and Twitter impressions.
Eagle Likes prides itself on offering real, high-quality social media engagement that fosters long-term growth and genuine connections with your audience.
Visit EagleLikes today to explore our full range of services.
Why Choose Eagle Likes?
- High-Quality Engagement: Eagle Likes guarantees that all interactions—whether likes, followers, or views—come from real users, ensuring authenticity and credibility.
- Platform Diversity: With services tailored for YouTube, Instagram, TikTok, Facebook, and Twitter, we cater to the unique requirements of different social platforms.
- Results-Driven Approach: Whether you’re a content creator looking to grow your following or a business aiming to increase brand visibility, our services are designed to deliver measurable, impactful results.
- Quick Delivery: Eagle Likes ensures that results are delivered in a timely manner without compromising on quality.
- Safe & Secure: We take your privacy and security seriously, offering services that comply with the guidelines of each social media platform.
How It Works
Getting started with Eagle Likes is simple. Visit https://www.eaglelikes.com and choose the social media platform you want to grow. Select the desired service, whether it’s YouTube watch time, Instagram followers, TikTok shares, or any of our other offerings. Our team will start delivering the engagement you need promptly, allowing you to focus on creating great content while we handle the growth.
About Eagle Likes
Eagle Likes is a UK-based social media engagement company, committed to providing tailored growth solutions for content creators, influencers, and businesses across the globe. Our mission is to help our clients enhance their digital presence with services that drive genuine audience engagement, boost visibility, and increase credibility.
Media Contact
Organization: Acentra Health
Contact Person: Ponnarasan Krishnan
Website: https://scholar.google.com/citations?hl=en&user=V8hc5RoAAAAJ
Email: Send Email
Country: United States
Release Id: 23102418805
The post Eagle Likes Launches Cutting-Edge Social Media Growth Services to Boost Online Visibility for Content Creators and Businesses appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
USA, 23 Oct, 2024 –NationalParkShops.com has officially launched as an online platform dedicated to enhancing awareness and knowledge of the national parks across the United States. This initiative seeks to provide valuable resources for individuals interested in exploring the diverse landscapes and ecosystems that these protected areas offer.
With the National Park Service overseeing 63 national parks, each showcasing unique natural beauty and cultural significance, NationalParkShops.com is designed to serve as an educational resource for both new visitors and seasoned park-goers. The website features a range of informational content, including travel guides, safety tips, and insights into the ecological importance of national parks.
Educational Resources
The website intends to offer comprehensive guides that cover various aspects of visiting national parks. These guides include detailed information on park accessibility, seasonal considerations, and safety protocols that are essential for ensuring a safe and enjoyable visit. Resources such as packing lists, suggested itineraries, and recommendations for local attractions help visitors navigate the parks effectively, promoting responsible outdoor practices.
Environmental Stewardship
NationalParkShops.com places a strong emphasis on environmental conservation. The platform highlights the importance of preserving natural habitats and promoting sustainable practices among park visitors. Articles on conservation efforts outline initiatives geared towards protecting park ecosystems, while content on wildlife protection raises awareness about the delicate balance of the natural world. The site also discusses the impact of climate change on national parks, striving to educate the public on these pressing issues.
Community Engagement
The initiative encourages community involvement through shared experiences and educational outreach. NationalParkShops.com endeavours to foster a space for dialogue among nature enthusiasts, creating a network of individuals dedicated to understanding and protecting national park environments. Users can engage with the platform by sharing their park experiences, travel tips, and photos, contributing to a vibrant community focused on the appreciation of nature.
Products Available
In addition to providing educational resources, NationalParkShops.com offers a variety of products that celebrate the beauty of national parks. Visitors can find a selection of T-shirts, hoodies, mugs, stickers, and more, all featuring unique designs inspired by the stunning landscapes of the parks. These items serve as reminders of the importance of conservation and allow individuals to express their love for nature while supporting awareness initiatives.
Future Initiatives
In the coming months, NationalParkShops.com plans to collaborate with various conservation organizations and educational institutions to further its mission of raising awareness about the significance of national parks. This includes potential partnerships for community events, educational programs, and volunteer opportunities focused on environmental stewardship. Additionally, the site will host webinars and workshops featuring experts in conservation and outdoor recreation, providing users with opportunities to expand their understanding of the natural world.
For more information about NationalParkShops.com and its initiatives, please visit www.nationalparkshops.com .
About NationalParkShops.com
NationalParkShops.com is committed to providing information and resources related to the national parks of the United States. The platform serves as a hub for education and awareness, intending to engage individuals in discussions about the ecological and cultural significance of these protected areas. The website’s commitment to sustainability and conservation is reflected in its content, encouraging visitors to adopt environmentally friendly practices during their park visits.
Media Contact
Organization: NationalParkShops.com
Contact Person: Hong Hau Nguyen
Website: http://www.nationalparkshops.com/
Email: Send Email
Country: United States
Release Id: 23102418878
The post NationalParkShops.com Launches to Promote Awareness of U.S. National Parks appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.
About Author
Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.
Beavod Announces Innovative Airdrop Mechanism on Telegram
Eagle Likes Launches Cutting-Edge Social Media Growth Services to Boost Online Visibility for Content Creators and Businesses
NationalParkShops.com Launches to Promote Awareness of U.S. National Parks
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