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Customer Experience Live Show Middle East 2024 Unveils Insights into Evolving Regional CX Landscape

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Top leaders from Middle East explore latest customer experience trends  strategies

? 76% of Companies in 2024 Re-evaluating AI Platforms
? 89% Poised to Invest in CX Solutions in the Middle East

Dubai, United Arab Emirates Apr 30, 2024 (Issuewire.com) – In today’s complex business environment, achieving operational efficiency is paramount for businesses in the Middle East. The annual Customer Experience Live Intelligence Report 2024 highlights one of the most striking revelations that a staggering 72% are keen to attain operational efficiency with 49% of them leveraging digital experiences for the same. This underscores the pressing need for strategic investments in technology and process optimisation to streamline operations and elevate overall customer experience.

Launched at the prestigious Customer Experience Live Show Middle East 2024, held at the JW Marriott Hotel Marina, Dubai, the report showcases the need for innovative strategies and technology to deliver exemplary customer experience (CX). Companies are embracing the digital pivot, with more than 76% of organisations investing in AI.

The Middle East region is definitely poised for strong growth in CX technology investment and the excitement was very evident in the discussions at the leading regional conference that is recognised as a hub of knowledge and insights for organisations striving to enhance their customer-centric approach. Compelling insights into the strategies adopted by companies to amplify customer experience were shared which resonated with the findings of the report.

Notably, 82% of companies are leveraging customer feedback and surveys, while 59% are investing in customer journey mapping to chart seamless interactions across touchpoints.

In addition to highlighting the primary solutions that Middle Eastern organisations will prioritise in 2024, the report also provides insights into the anticipated timeline. A substantial 89% of companies in the region are poised to make investments in CX solutions within the next year.

“NICE is excited to help organisations lead into a new era by harnessing the transformative power of AI, cloudification and digitalisation propelling them towards accelerated growth and unparalleled success in elevating CX,” commented Sanjay Gupta, VP & Managing Director, Middle East and South Asia, NICE.

Additionally, 48% are investing in customer analytics and personas to deepen their understanding of customer behaviour and preferences. “In today’s competitive market, understanding the customer is crucial for sustained success. As a customer-centric enterprise, we firmly believe that it serves as the foundation for building lasting relationships and driving business growth,” remarked Jane Drury, CEO, Cobone.

Ayusha Tyagi, Managing Director of Customer Experience Live, added, “As enterprises pivot towards a more customer-centric ethos, the actionable insights gleaned from the Customer Experience Live Show Middle East 2024 are poised to catalyse real-world transformations and steer organisations towards sustainable growth and elevated CX.”

In its 2024 edition, the Customer Experience Live Show Middle East focused on reimagining Total Experiences and leveraging the right digital experience strategies to attain customer loyalty and growth. Participants benefited from deep insights into the latest trends, strategies, and technologies driving the future of customer experience in the region. Ladislau Batalha, CEO, International Customer Experience Institute, reflected, “The Customer Experience Live Show Middle East 2024 showcased the imperative integration of digital experience strategies into organisational frameworks.”

“The digital landscape is evolving rapidly, and customer expectations are at an all-time high. Investing in cutting-edge CX solutions is no longer optional, it’s essential for staying ahead of the curve and exceeding customer expectations,” emphasised Kowshik Bhattacharjee, Head of Service Excellence, Medcare.

Sponsored by e& enterprise, NICE, Medallia, Verint, Qualtrics, Zoom, Webex by Cisco, Uniphore, Sprinklr, SS&C Blue Prism, Enterprise Bot, Cobone, Genesys, Calabrio, FPT Software, Data Direct Group, Interact CX, Konnect Insights, Exotel, XEBO.ai, Clootrack, Meiro, Crystel, and Silah Gulf, the Customer Experience Live Show Middle East 2024 brought together a diverse array of industry experts, thought leaders, and decision-makers.

Strategic partners included the International Customer Experience Institute and Customer Institute, with BNC as the Project Intelligence Partner. Media partners included Customer Data Platform Institute, EnterpriseAI, siliconindia, Oman Oil and Gas, OnestopNDT, Energy Business Review, and WorldOils. Thought-provoking perspectives were shared by Bupa Arabia, NEOM, Majid Al Futtaim, Uber, ADNOC Group, and Etihad Aviation Group, among others, providing invaluable insights into the accelerating digital transformation.

The Customer Experience Live Awards Middle East 2024, held on 30 April at the event, honoured prominent organisations that are at the forefront of industry excellence, including Riyadh Airports Company; Dubai National Insurance; Mubadala Energy; Medcare Hospitals & Medical Centres; Mashreq Bank; Bank Muscat; Social Development Bank; GIG Gulf; Verint; Petromin Express; Silah Gulf; Ministry of Commerce, Industry & Investment Promotion; Cobone; Sprinklr; and Crystel.

To download the report and to know more about Customer Experience Live, visit https://www.customer-experience.live

About Customer Experience Live

Customer Experience Live is a leading digital customer experience insights and research powerhouse in the EMEA region. Committed to driving growth within organisations through rigorous research and insightful activations, the company plays a pivotal role in facilitating successful business ventures and fostering innovation in customer experience solutions. With a focus on understanding end-user needs and market dynamics, Customer Experience Live empowers top-level executives and solution providers to navigate the ever-changing landscape of customer experience.

Source :Customer Experience Live

This article was originally published by IssueWire. Read the original article here.


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Pro Concrete Contractor Albuquerque Launches New Website to Meet Growing Demand

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Albuquerque, New Mexico, United States, 24th Oct 2024 — Pro Concrete Contractor Albuquerque, a trusted provider of high-quality residential and commercial concrete services, is excited to announce the launch of its newly designed website, theaustinpoolbuilders.com.

Pro Concrete Contractor Albuquerque Launches New Website to Meet Growing Demand

The updated online platform reflects the company’s commitment to meeting the rising demand for concrete services in the Albuquerque area, offering customers a streamlined experience to explore services and request quotes.

As the demand for concrete installations and repairs increases across New Mexico, Pro Concrete Contractor Albuquerque is expanding its digital presence to better serve homeowners and businesses. The new website makes it easier for potential clients to learn about the company’s full range of services, including driveway installations, patios, stamped concrete, foundations, and more.

“We’re seeing more homeowners and business owners seeking reliable, high-quality concrete services,” said Santiago Lopez, Pro Concrete Contractor Albuquerque CEO. “The new website ensures they can quickly find the information they need, view our previous projects, and get in touch with us for estimates. It’s all about creating a seamless, user-friendly experience.”

The website has been designed to provide an intuitive layout, mobile-friendly functionality, and optimized content for improved search engine visibility. With a focus on customer satisfaction, the site also features a blog offering expert advice on concrete maintenance and project ideas, empowering visitors with the information needed to make informed decisions about their concrete needs.

About Pro Concrete Contractor Albuquerque

Pro Concrete Contractor Albuquerque is a leading provider of residential and commercial concrete solutions in the Albuquerque region. With years of experience, the company specializes in delivering exceptional craftsmanship in concrete installations, repairs, and decorative designs. Dedicated to customer satisfaction, Pro Concrete Contractor Albuquerque prides itself on its professionalism, attention to detail, and competitive pricing.

For more information, visit https://proconcretecontractoralbuquerque.com or contact:
Phone: (505) 500 1081
Email: info@proconcretecontractoralbuquerque.com
 

Media Contact

Organization: Pro Concrete Contractor Albuquerque

Contact Person: Santiago Lopez

Website: https://proconcretecontractoralbuquerque.com/

Email: Send Email

Contact Number: +15055001081

Address: 3701 High St NE

City: Albuquerque

State: New Mexico

Country: United States

Release Id: 24102418909

The post Pro Concrete Contractor Albuquerque Launches New Website to Meet Growing Demand appeared on King Newswire. It is provided by a third-party content provider. King Newswire makes no warranties or representations in connection with it.

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The Mining Future Introduces the Bitmain Antminer KS5 20Th—Efficiency and Profits in Crypto Mining

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The Mining Future, one of the leading provider of cryptocurrency mining solutions in Middle East and Latin Amercia, is excited to announce the arrival of the Bitmain Antminer KS5 20Th, a new mining rig designed to help cryptocurrency miners boost their efficiency and profits. With a focus on delivering top performance, the KS5 20Th is here to meet the growing demands of today’s mining world.

The Bitmain Antminer KS5 20Th offers an impressive 20 terahashes per second (TH/s), making it perfect for miners looking to stay ahead in the competitive crypto space of Kaspa mining. Whether it is about mining on small scale or as part of a larger operation, this rig can provide the power any Kaspa miner needs to succeed.

Lower Energy Use, Bigger Profits

One of the biggest challenges for miners is the cost of electricity. The Bitmain Antminer KS5 20Th helps tackle this issue thanks to its high efficiency rates, thus using less energy without sacrificing performance. That means lower electricity bills and a quicker return on investment, allowing it to run a more profitable operation.

Built to Last and Ready for the Future

Not only is the Antminer KS5 20Th powerful, but it is also built to last even in the most tough environments. With a durable design and advanced cooling system, it can handle long hours of continuous operation without impacting its uptime. And with its high performance it can stay ahead of the curve despite the increasing network difficulty and the demands of more power, providing a competitive advantage for its owners.

Simple and Easy to Use for Everyone

The Antminer KS5 20Th has been designed to make it easy to set up and use. Its straightforward controls make it accessible to all types of miners, and with Bitmain’s customer support, you can be sure your mining operation is running smoothly without any hassle.

Hosting Services Now Available

For an even simpler mining experience, the miners can delegate its operations to professional crypto mining hosting service facilities. The Mining Future is now expanded its offering of hosting services for the Bitmain Antminer KS5 20Th. Its hosting solutions provide reliable infrastructure at a very affordable rates, so any miner can focus on just enjoying the profits while leaving all technicalities to the technical experts.

A Smart Investment in the Future of Mining

As cryptocurrency mining continues to grow, having powerful and efficient hardware is more important than ever. The Bitmain Antminer KS5 20Th gives miners the edge they need to stay profitable and competitive in this rapidly changing industry.

For more information or to set up a free consultation, please visit www.theminingfuture.com or contact their team at contact@theminingfuture.com.

About The Mining Future

The Mining Future provides top-notch crypto mining hardware and services, offering the latest technology to obtain maximum efficiency and profitability. Offering reliable equipment and cutting-edge hosting infrastructure, the company enables miners minimize downtime, extend equipment lifespan, and maximize profits.

Contact Details:

Contact Person: Gilbert Corbella

Phone No: 48 535 235 364

Address: Dubai Silicon Oasis, Dubai Digital Park, Building A2,  Premises 10800-001, Dubai, United Arab Emirates.

Website URL:     https://www.theminingfuture.com/

Email Address:  contact@theminingfuture.com

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Press Release

The Mining Future Expands Antminer Hosting Services for S21 Series

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The Mining Future, one of the leading provider of cryptocurrency mining solutions in Middle East and Latin Amercia, is pleased to announce an exciting expansion to include the latest Antminer Hosting services. With a focus to staying ahead of the curve, The Mining Future now offers specialized hosting solutions for the latest Antminer models, including the S21 200T, S21 Pro 234T, S21 Hydro 335T, S21 XP Hydro 473T, and KS5 Pro 21T.

This service update addresses the latest releases from Bitmain’s top performing models, as well as accommodating the growing demand for more efficient, high-performing hosting solutions that support the newest technological advancements in crypto mining. By offering cutting-edge hosting solutions for these powerful devices, The Mining Future continues its commitment to enabling miners optimize their mining operations while increasing their profitability.

What’s New?

With the S21 series known for its impressive hashing power and energy efficiency, The Mining Future’s hosting services are designed to ensure maximum uptime and minimal operational costs. Here’s what miners can expect:

  • Antminer S21 200T Hosting – Take advantage of the S21 200T’s capabilities with optimized energy consumption and enhanced operational efficiency.
  • Antminer S21 Pro 234T Hosting – Experience industry-leading performance with infrastructure designed to support the S21 Pro’s superior hashing power.
  • Antminer S21 Hydro 335T and S21 XP Hydro 473T Hosting – Benefit from advanced cooling systems tailored for the S21 Hydro, maximizing productivity without increasing energy costs.
  • Antminer KS5 Pro 21T Hosting – Secure a hosting environment that ensures stability and peak performance for the top Kaspa miner model KS5 Pro, guaranteeing continuous operation and zero downtime.

Why Choose The Mining Future for Antminer Hosting?

The Mining Future can provide cutting edge cooling technology, reliable power management, and 24/7 monitoring. Its advanced Antminer Hosting services deliver the highest levels of efficiency and performance for the newest miners in the industry. Their secure, scalable facilities are built to handle the increasing power needs of these cutting-edge machines, giving miners a competitive advantage in today’s fast-paced cryptocurrency market.

For more information or to set up a free consultation, please visit www.theminingfuture.com or contact their team at contact@theminingfuture.com.

About The Mining Future

The Mining Future provides top-notch crypto mining hardware and services, offering the latest technology to obtain maximum efficiency and profitability. Offering reliable equipment and cutting-edge hosting infrastructure, the company enables miners minimize downtime, extend equipment lifespan, and maximize profits.

Contact Details:

Contact Person: Gilbert Corbella

Phone No: 48 535 235 364

Address: Dubai Silicon Oasis, Dubai Digital Park, Building A2,  Premises 10800-001, Dubai, United Arab Emirates.

Website URL:     https://www.theminingfuture.com/

Email Address:  contact@theminingfuture.com

About Author

Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Digi Observer journalist was involved in the writing and production of this article.

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